Showing 145 - 165 of 165
1.0
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I ordered a week and a day ago on a friday. On saturday it said order processing, understandable, a weekend. They called me on monday to say congratulations, your order shipped, now lets t […]
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I ordered a humidor and a cigar combo today. They didn't have the one I wanted but had another than was claimed to be a much better deal although it was fifty dollars more than want I wante […]
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Yikes! I just got my first order from thompson's, and I was really worried from all the reviews here... Really though--my experience was pretty good. I got the cigars 4-5 days after orde […]
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This is the worst company for ordering anything on-line that I have ever experienced. If you want anything from Thompson Cigars expect delays upon delays without them notifying you the rea […]
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they try to the high pressure sales thing, they billed me for cigars i never received, kept sending me cigars when i told them not too since i am not working. they tried to charge me for c […]
5.0
Guest
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never a problem for me ive always ordered through the live chat seeing as i use a Canadian billing address with a US shipping address. Order processing was fast and always shipped out same day.
3.0
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I will go with '$neutral.'$ I have a good friend (an elderly gent) who *swears* by Thompson--even likes some of their house brands. I have avoided them only because they do, indeed, seem t […]
1.0
Guest
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When I first got started into cigars, I started at Thompson's. I didn't know any better, so I didn't realize until later how under-humidified the cigars I received were. Further, my wife or […]
2.0
Guest
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Some good sampler deals, but shipping can be very slow. Stay away from the house brands.
5.0
Guest
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So far so good. I've gotten some grand smokes at very favorable prices. I've only had contact via regular emails and catalogs, no pushy phone calls. I havent looked elsewhere: I'm getting g […]
2.0
Guest
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The main deterrent is price, Thompson's is consistently high when compared to other online retailers. Their house brounds look cheap.
1.0
Guest
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I have ordered from Thompsons for years with good results. However, after a year of no orders they called me several times asking me to join the club. I declined each time. But a month or […]
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This place backordered my product, then offered an exchange charging my checking twice including shipping on the second charge (which was free in the first place). Then wouldn't refund it, […]
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Dont order from these folks. They shipped the wrong merchandise than I ordered and werent very efficient in resolving the issue.
1.0
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Wow, they could have taken the classy route for advertising... but they chose TRASHY. What are they selling cigars or BREAST IMPLANTS?! Thanks but no thanks, I'll purchase my cigars from a […]
2.0
Guest
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I ordered 25 cigars , a lighter, and a humidor for 29 bucks shipping was free and no tax. The main complaints are the sales staff which is very pushy I signed up for the cigar club which i […]
1.0
Guest
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i used to buy from them, like 13 years ago, and back then, it was a great experience. but from all the bad things i've heard over the last few years about their pushy sales staff and const […]
1.0
Guest
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I just recently joined Thompson's Cigar Club. The deal is they ship you cigars based on your pre-reported preferences every month (or as far out as 7 months) and as long as the cigars are o […]
1.0
Guest
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They had a good deal a couple years back, so I pulled the trigger. Next thing I know, they're demanding proof of age. They wanted me to fax a copy of my drivers license -- I told them I don […]
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Guest
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Very pushy sales staff. They call unsolicited and try to sell you. Their many house brands are uniformly very poor dogs IMO.