Showing 121 - 144 of 165
1.0
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5-6 years ago I tried to buy a gift for my dad from Thompson Cigar Company and they tagged it with a recuring Dinners Club Charge good only for Restaurants in the South Florida Area. Last […]
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NEGATIVE EXPERIENCE...AGAIN! Years ago...1997, I became a TCC member. They offered '$points'$ per purchase. After I accumulated over 1,000 points I called to cash them in. The female from T […]
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I ordered a travel humidor from them because it was a good price and free shipping. They then called and wanted me to join their 250 cigar club. I said I didn't think I smoked enough to mak […]
1.0
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Horrible service, constant harassment of phone calls with a great $40 deal, they were going to give me membership and have a reoccurring order of the cigars i bought and charge me 70$ inste […]
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How slow can they be with their shipping? I order from anywhere else, and it is in my doorstep within 4 days and no later from time of order. This place shipped my package after 4 days of o […]
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Terrible! I was a repeat customer, but I will NEVER order from this company again. After many phone calls (on Saturday) trying to get my discount that I found online. Customer service call […]
3.0
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I have seen a lot of negative reviews here and honestly wish I had read this review site before my one order from Thompson. I am giving it a Neutral since I received my order in a timely […]
1.0
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Hadn't had my first order in hand for two days when the phone calls began trying to sell me more cigars and a membership to a cigar club. After telling me that he '$wasn't trying to sell m […]
5.0
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I've gotten a humidor and 4-5 shipments of cigars from Thompson and I've been very happy with them. Twice I have ordered something on backorder, and got a phone call the next day to confir […]
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I'm very new to the cigar experience. A friend turned me on to premium cigars about 9 months ago. I'm hooked ;-). Was excited to find Thomspon Cigars, signed up for their '$250 Club'$ and o […]
4.0
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First off, I have to give them props. My friend called their customer service to ask if they would donate some cigars to my unit who is currently deployed. 3 months later I got a trashbag […]
3.0
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*My experience has to be set at '$Neutral'$ due to the fact that I have ordered several times from them & was reasonably happy w/svc. & product. Then my sister ordered from them for […]
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STAY AWAY! when you call them you can't differentiate their customer service or sales department! i called them because i didn't receive my order after 13 days i ordered, the rep was offeri […]
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Ridiculous pricing, just check bestcigarprices.com or tophatcigar.com to see what I mean. I have order from both without a single issue.
3.0
Guest
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I have just used Thompson twice and found it okay, the cigars were interesting and yes not mind blowing but enjoyable. The humidor in the sample set was impressive to say the least. I had a […]
4.0
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So far I have ordered three times from Thompson. I am very pleased. I did get two phone calls, but they were not high pressure. I order their house brand and some other Dominican Republi […]
5.0
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I'm quite surprised by all the negative reviews here. I have been ordering from Thompson for about a year now and have NEVER had a problem or a sales call. The shipping has always taken abo […]
1.0
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I bought a $9.99 cutter. It arrived promptly, so no problem. Then out of the blue I received a phone call. I just told them it was a gift for somebody else so I did not get anymore calls. […]
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Never seen Customer Service as bad as Thompson Cigar customer service. Tried to cancel their cigar club and it toke 5 months for them to quit charging my bank account after I called them 4 […]
4.0
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For the most part, my experience with Thompson Cigar was excellent. My orders took about a week and a half to show up, no problem, ships from the other side of the country for me here in C […]
1.0
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I took a chance ordering some cigars from Thompson instead of my normal JR Cigars. They didnt even package them well and they arrived smashed. Its not worth dealing with a return. It's w […]
5.0
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I’m surprised by how many negative reviews there are. I guess I’ve been lucky and have had no problems whatever. The prices for the $4-6 range offers are very good and I enjoy the range of […]
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About a month ago I ordered a bundle of cigars from Thompson. Within the month almost the entire bundle was growing mold and had spread to other cigars not ordered from their company. Went […]
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Guest
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Ordered one of their sample packs from a magazine I picked up. It has been a over a week and still no order. Now I get a telephone call 1-2 times a day. I know the phone number so I quit […]