Showing 25 - 48 of 234
1.0
Guest
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I'm not sure if the Cuban cigars are real. The label which normally has the barcode has the numbers smudge off. This is a big concern and normally never happens. Buyer beware. Not sure if […]
1.0
Guest
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After ordering about 8 boxes from Puro Express, they are without a doubt selling a mix of real and counterfeit. I've had good luck with lower priced cigars (small size premium brands, or la […]
1.0
Guest
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Very bad customer service . i have been sent more than 5 emails asking for issue . unfortunately no respond to my emails .
5.0
Guest
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Have been ordering for roughly 10 years never not even once have I had a questionable order. I have ordered from some of the more expensive swiss suppliers as well and aside from a more sel […]
5.0
Guest
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I have been ordering from Puroexpress.com for more than 10 years and I never had any issues. Always Cuban originals in great condition. Few years back I got a bad box of H. Upmann. Contacte […]
5.0
Guest
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I have placed numerous orders with Puro and I am still a loyal customer. They are a wonderful cigar supplier with good customer service.
1.0
Guest
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Received my order of H. Upmann Royal Robusto today. Fast delivery. From vendor to California in 4 business days that is really good. All seals are intact but the barcode was scratched off. […]
1.0
Guest
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I'm sorry guys but this is not the real thing I have been to Cuba and I have taste The real ones and the fakes this one is absolutely totally fake fake fake !!
5.0
Guest
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I have now switched to Puro because, they are much cheaper than my previous supplier. I always order Hoya De Monterry especial . First consignment were 2009 and were fantastic . Now they c […]
4.0
Guest
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Have ordered from them 4 times and always received my product as advertised. Just got my last order a 3 cigars out of the bundle had wrapper damage. Emailed them, sent pictures of the damag […]
4.0
Guest
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I've been a PE customer for 7 years (50+ boxes). I've gotten full serial numbers under the barcode, as well as, removed barcodes. I've gotten double seals but never broken seals. And I've […]
5.0
Guest
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I’ve ordered from PuroExpress for many years. Their customer support is amongst the best…so rare these days. Always got what was promised, usually ahead of time, and if a box got “delayedËœ? […]
4.0
Guest
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I placed a small order with these guys, just three 3pks of tubos, customer service (Cat) was very responsive to my questions and pleasant. I ordered on Nov. 28th (A Saturday) and my cigars […]
1.0
Guest
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I have been buying many boxes from them for a year, thousands of dollars..then recently the last two boxes (Bolivar Belicosco Finos and Monte Cristo Edmundos) came in defective. I took pict […]
1.0
Guest
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I've been trying to order cigars from them for several days. Emailed Vicky for help processing the order with a bank transfer first, then credit card- nothing works. Matter of fact never he […]
4.0
Guest
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My experience with PE is straightforward: they deliver authentic cigars at good prices and reliably. They are completely legitimate. I smoke Cubans all the time, all over the world (yes, ev […]
1.0
Guest
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My last experience with PE is definitely my last experience. This was the 3rd time that I had placed an order of 2 and 3 boxes of cigars with PE. I made a comment about the previous that a […]
5.0
Guest
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Received my shipment within 5 business days. Wonderful customer support, cigars arrived in excellent condition, and are definitely the real deal. I may not be a complete expert but I've b […]
5.0
Guest
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My first order of Cuabas came with the seals cut it raised a red flag. After a week in the humidifier. My opinion the real deal. To spend five bucks a stick I've found a new and very good vendor
5.0
Guest
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As an American, I mostly buy my cubans at LCDH when I travel for vacation or business. Have tried a few online retailers, but the cigars never reached me (The retailers always refunded..tho […]
1.0
Guest
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What an education from Mr Gearhart. The first two boxes I received from PE had seals broken and I wasn't sure why the tags looked as if they had been exposed to steam or something but now I […]
2.0
Guest
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Cigars are legit. Prices can be good. But customer service is terrible. I've had trouble with them sending moldy cigars, and them claiming they have '$plume'$. Not worth the hassle.
4.0
Guest
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Very good. Delivery in less that two weeks. The cigars were a little over humidified so I let them sit for a couple of weeks.
4.0
Guest
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I've been almost all over the world and I've smoked cuban cigars in most, not all but most places and I have no reason to think that Puro is fake. Why, because I've smoked pre Castro and t […]
