Showing 25 - 48 of 52
1.0
Guest
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Worst cigar shop ever! I'll have to consult with my credit card company, because this shop doesn't seem to sell nothing. Just wants to collect credit card number. You'll never hear anyt […]
5.0
Guest
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Son-in-Law ordered a couple of boxes of RG Petit Piramide RE and one of the boxes had no bands. They where shipped without opening the box, but once he told Christoph he sent a new box and […]
5.0
Guest
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Ordered 10 Cohiba Maduro 5 Secretos on 6/30 and delivered yesterday. Christoph provided order confirmation and tracking within a week. Cigars are fresh and came beautifully packaged!
1.0
Guest
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Ok... I'm an idiot. I was seduced by the fantastic website. I placed an order. After a couple of weeks, my order was updated to 'awaiting stock'. OK...there was no mention of out of sto […]
1.0
Guest
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I have ordered several times from this site. for the last year or so they do not ship the full order and give you the run around for weeks. Only way to get them sent was to keep posting o […]
5.0
Guest
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Heard from a buddy who used to do business that Chris had always come thru for him, and that he had done 10 or more transactions with him, so I took a chance, even after reading all this st […]
1.0
Guest
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Wow, Never in my life have I encountered such bad service in any store, let alone a cigar store! I have been buying cigars online for more than 5 years, and never had a problem with any o […]
5.0
Guest
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I had a terrific experience with thecigarsmoker.com. I placed an order for 25 motecristo no.2 and it arrived just one week after I placed my order, and they were in beautiful condition. I h […]
5.0
Guest
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I had a very pleasant experience with LCDH Hamburg. My card was charged 3 days after I placed my order and was shipped on the 4th day. Chris also supplied me with the tracking number. Overa […]
1.0
Guest
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After reading numerous negative customers I decided to see for myself? I speak perfect German and ordered in Englih....What a total cluster F#*!k, order was lost, returned, who really knows […]
1.0
Guest
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this shop was freaking unbelieveable. first time order to my friend german office. give the wrong box value less 22 euro.second time shipping to other country,wait for 2 months.this is just […]
1.0
Guest
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I ordered from this retailer twice in the past two months. The first order arrived in 10 days and the box was sealed. The second order arrived in 21 days and the box was opened. They do […]
5.0
Guest
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Have ordered 4 separate orders from LCDH in the past three months. All have arrived safely after approx 4-5 weeks after order placed. No they are not the quickest...in some cases it took tw […]
1.0
Guest
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Well, I tried as well to order some different cigars from LCDH Hamburg. I wanted to buy via bank tranfer since I didn´t own a credit card. I sent them a message where I told them I wanted t […]
1.0
Guest
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I do not advice this site, i've sent 6-7 emails, no response to e-mails. Customer service is ZERO. I will not use this site.
5.0
Guest
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I have purchased from LCD Hamburg several times over the past 3 years. Whilst I have had to chase one or two orders I must say that Christoph has always responded quickly and in a very curt […]
1.0
Guest
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I had been a loyal customer for five or so years. Mitchell told me that he wont sell to anyone in the US anymore because '$americans are too high maintainance'$. Christopher soon followed s […]
1.0
Guest
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A real joke, only not funny. Packaging,,,ONE layer of packing peanuts, nothing to protect the box. Thought maybe because they were cheaper smokes, but still not right. Last order, and I do […]
1.0
Guest
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I received reply to my emails but never received my order though I live in France and it's not far away from Germany. I gived up at the end and found better shops and it went well. There i […]
1.0
Guest
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Don't waste your time or money with these guys! It's been nearly a month and have yet to see my order, let alone a strong request for a tracking number/proof of shipment. Mr. Wolters should […]
1.0
Guest
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This merchant is a disgrace. Do not purchase anything from this shop. Credit card billed, no delivery, no response to e-mails. Mr Wolters makes time to charge customers credit cards and wri […]
1.0
Guest
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It was a long, involved, and rather arduous process getting my order, but when I finally received it, they sure were gorgeous and at that point, it all seemed well worth it to me. My fir […]
4.0
Guest
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Just received my order of cohiba 1966 2011 LEs. While LCDH Hamburg is not the quickest, what they sent me was gorgeous. I would gladly trade a bit of speed in delivery for such quality. I […]
1.0
Guest
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I Placed an order of two boxes, a sampler pack of 20 small vintage cigars, an hoyo epicure nr 1 and a bolivar pc. Didn't receive anything the first couple of weeks, wrote to them, was tol […]