La Casa del Habano Hamburg (thecigarsmoker.com)
1.952
Chilehaus C, Burchardstraße 15, Hamburg, Germany, 20095
After many years of friendship Christoph and Mitchell have decided to join forces and open their very own La Casa Del Habanos in Hamburg, Germany.
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Guest
Quality
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5 stars
19%
4 stars
4%
3 stars
0%
2 stars
2%
1 star
75%
Showing 1 - 24 of 52
1.0
Guest
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Second and last time I will try to do business with them. Now twice I ordered items that were supposedly in stock and they weren’t in stock yet I was charged and my emails ignored. I had to […]
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Christoph Wolters is well known for his poor business practices. They will double charge your card, and then NOT ship the cigars, very shady. Google Christoph Wolters yourself and see. Buyer beware.
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Reading the comments before this, it is clear he has been a thief for quite some time. Still doing it. Charges the credit card, product never shows, refuses to refund. Double charges credit […]
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A thief and a con artist DO NOT PURCHASE from Christoph. He processed my sale then double charged my card again the week after. I have been getting told lies on top if lies from him for mon […]
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What the he’ll happened to Christoph and his business. Ive been purchasing from this vendor for the last 5 yrs with no hangups. Not a one. I purchased a box of MC 80th anniversarios as rec […]
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I have dealt with lies and false promises of shipping for over 5 weeks now. The owner of the shop, Christophe, just tells me what I want to hear but never follows through with a single wor […]
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Do Not Order from them!! Christoph is a scam artist and steals your money. I been waiting 7 months for my order and get the run around in emails. I have notified Habanos SA about this issue […]
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Guest
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Still waiting for cigars I ordered & paid for in Jan 2017. Many emails and phone conversations promising replacements of different cigars when originally ordered ones went out of stock […]
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This site is such a tragedy of LCDH. Shame on them. I bought two boxes of Punch 48 a month ago but Christophe kept me waiting for two weeks and told me no stock at all. When i asked for re […]
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My buddy ordered a box of Montes and a box of RASS from these guys. We were going to split them. After 3 months of back and forth with excuses or no response at all he is turning the whole […]
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Hi, I cannot imagine how it is possible that this store it is still on the market.I ordered almost one month ago and i got nothing and i still wait for refund. BE AWARE!
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Placed order December 22, 2016 and charges made to my card December 23, 2016. Site has said for 3 weeks, '$card charged, cleared to ship.'$ I've contacted Christoph numerous times via email […]
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Guest
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I have order countless boxes from Cigar Terminal and Cigar One with no problems, decided to order from Christoph at TheCigarSmoker aka La Casa Del Habano Hamburg as they have a large select […]
5.0
Guest
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I bought a box of H.Upmann half corona and they shipped to Turkey. They shipped the same day. I recieved after 10 days. Packaging was good and box was unopened. I opened the box and cigars […]
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Guest
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Never even try this shop! I have made an on-line order in February this year. Cost me over 700 EUR. They charged my card the same day and from that moment nothing happened. I was sending ma […]
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1. Ordered 4 boxes via website. 2. No shipping notification for two weeks. 3. Asked via email what the problem was, told '$out of stock'$. Despite website still showing items in stock. 4 […]
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Guest
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STAY CLEAR OF THIS SHOP!!! They steal your money and never send the order. They charge your credit card and don't send the order. Im at the moment going to the police.
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Guest
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How things have changed in a few years there. Have been using them for 3-4 years with no issues till my last order. I know communications not great with them but after charging my card and […]
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a good business idea let down badly by a poor delivery service - now nearly 30 days since last order and still no delivery despite numerous emails to the store as one of the partners is a […]
5.0
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I've ordered multiple times from this website and had a great experience. Shipping time does vary but they always come through. I am very satisfied.
2.0
Guest
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Legit and often the first place to get new items. But horrible customer service. I've had several occasions where I did not receive orders, had to use his British partner to exert leverage […]
1.0
Guest
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Buy a jar of 25 cigars... Got only a jar without cigars... What should I say besides a F***???? Never do business with them
1.0
Guest
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still waiting for my tracking number and item still not received after 1 month. email and contact form not replied. I should have did a check first.
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Guest
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I have not ordered through the website and I know this site is about the website. Anyhow, I did visit the shop in Hamburg. Looks clean and somewhat organized. However, arriving at the sh […]