Showing 25 - 48 of 84
1.0
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Was just fine the first 2 orders, delievered in 2 days in perfect shape. Then on the morning of July 20th I placed an order. Thinking it would be here Friday. I was wrong. Today is the 29th […]
1.0
Guest
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Started buying cigars from JR store in North Carolina around 1999...have bought tons from store in Detroit...over last few months have ordered by phone several bundles...had a benefit golf […]
1.0
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They have no idea what is in stock. If you order, don't pay for express shipping. What they have in stock will arrive ion time, but you'll wonder where the rest of the order is, call them, […]
1.0
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Terrible company to deal with. Double charged and never sent order. Customer service reps lied. Stay away
5.0
Guest
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I've been dealing with JR Cigars since about 1998. I've always received everything just fine. It should be common sense that tells you that when you get cigars shipped through the mail that […]
1.0
Guest
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The box of Fuente 858 Maduros I just received from JR is quite disappointing. The first 2 must have been very wet because they would not stay lit, burned wavy, and tunneled. and, and they h […]
1.0
Guest
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I bought 20 cigars on there website known as Dominican nude as they are rejects from good suppliers but not good enough for their wrappers. I found multiple promo codes and on their website […]
1.0
Guest
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Use to deal with JR Cigar with some frequency. Ordered their line of Nub style cigars. They weren't worth the money to ship them. Bad draw, so-so taste, loosely wrapped. In summation... c* […]
1.0
Guest
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Ordered $75 worth of cigars for my father's birthday. The package had insurance on it. For some unknown reason, USPS did not deliver the package. Ten days after it got returned to sender, I […]
5.0
Guest
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Since 1993 JR's has been my '$go to'$ place for a great selection of premium and daily cigars. Many of us locals are fortunate to live within an hour or less from the store. They have a g […]
5.0
Guest
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I've had great experience with the JR Ultimates. Have recently resumed cigar smoking and went into my humidor for old Ultimates. Smoked as beautifully as I remembered -flavor, draw and even […]
1.0
Guest
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I received wrong cigars on an order I placed with JRs. I repeatedly emailed them and got no reply. I finally called to find out they supposedly ran out of the cigar I ordered and randomly s […]
1.0
Guest
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Have used JR in past. Found that they had auction site so I thought I would use it. Was charged for a box of cigars that I did not order and did not get. They always had the answer (we will […]
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Guest
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JR Cigars used to be my exclusive on-line cigar source. That stopped in about 2005 when I received a couple of shipments of cigars that were so dry that I had to send them back. Another pro […]
5.0
Guest
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I have been ordering from JR for about 15 years. Prices are competitive, shipping is quicker and less expensive than anywhere else and service has been excellent. There are some on line r […]
5.0
Guest
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I've been smoking JR cigars for over a decade. They've got the best shipping, freshness and cust service of any of their competitors (C.I., Thompson, etc.) I've found no reason to buy my ci […]
5.0
Guest
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Gentleman, I too have ordered 100s of cigars from Jr cigars. I have visited the Washington DC store while on business, and never have I had anything but GREAT customer service. I smoke the […]
4.0
Guest
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Actually JR has good customer srvice reps to the point that when I wasn't filled on an auction won order, they gave me the order for free and never billed me after I complained to the Manag […]
1.0
Guest
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My first time was also my last time ordering from JR. To be fair, JR shipped the cigars very quickly. However, the cigars were dried out to the point of being unsmokable. They were sent in […]
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Guest
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I order the JR limited edition bundles every month. The last few bundles have been terrible, tunneling, dry, rolled too tightly and generally unsmokable. When I emailed their customer serv […]
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I have been smoking the jr ultimate#5 for many many years. They are $95.00 a box. Everyone of these cigars are tunneling real bad. That used to be a great cigar but the quality has turned […]
5.0
Guest
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I live 30mi from their NC store; sometimes I drive there but usually order on-line. Very good cust service and prices. Bought a lighter last week and they said if there's EVER any prob just […]
5.0
Guest
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Man I trip out on all of the negative comments. I just put in another order and it came to me within 4 days. I ordered 2 5 packs of romeo y julietas & hoyo de monteray. and a single mo […]
5.0
Guest
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This was my first time purchasing from JR and I gotta tell you the shipping was super fast!! I got a great deal on some good cigars as well. will do business again for sure.