Showing 25 - 48 of 58
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This is a poorly run business if in fact it is still a business at all. They don't even answer the phone. You leave a message they don't return it. They don't respond to eamil either. I wil […]
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Placed an order on December 13th. They took my money and I have yet to receive the order. No response to emails or phone messages. Obviously a scam. I will dispute the charge through Maste […]
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met this guy in person after I got ripped off by him. He is a nervous weasel. You could hear the phone ringing in his little shop and he does not even answer it, said it was telemarketers […]
3.0
Guest
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I ordered arturo fuente short story from Duque earlier this year. They arrived at my door in Tokyo, JApan, in under one week. They weren't even held up at customs as Duque had provided all […]
1.0
Guest
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DUQUE CIGARS SUCKS!!!!Don't ever buy from them!Three weeks ago I orderd cigars from Duque SHITgars,via their website.I've checked with my bank,they received the money,everything O.K.Almost […]
4.0
Guest
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I've only been a cigar smoker for a little over a year now so I'm not an expert in the art by no means. What I can say about Duque is for the past 7 months I have ordered my box of Acid Blo […]
4.0
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I met Tom about a year agao and stop in every once in a while to get a good Smoke, Tome seems to be a very nice and knowedgeable person on Cigars, his shop is very small but he says he has […]
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Guest
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I WILL NEVER ORDER FROM HERE AGAIN ! Placed the order in February, recieved the order two weeks later of course they were the wrong cigars. After several attempts I finally recieved an emai […]
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Guest
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No email returns, got one packet late and sent the other late after I canceled my order. Called the bank and disputed the amount successfully, and refused the order when it arrived. No one […]
1.0
Guest
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I never received my cigars. I finally got a returned call once I initiated a credit card dispute and my money was refunded. A very frustrating experience.
4.0
Guest
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ordered cuban exotica humidor on 30th jan 2010 for my husbands birthday 14th feb, recieved it today 15th feb missed by 1 day but still not bad.Humidor is beautiful my husbands well pleased […]
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Wish I had seen this site before ordering. Same negative results, no answer to email or phone calls. Ordered on Jan 31, 2010 and became suspicous on Feb 4 when no package arrived yet and […]
4.0
Guest
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I have been in the store it was just too much. Anyway I tried cigars from grandezacigars.com and they were extremely fresh and quickly sent to me with no problems. Great dominican blend.
3.0
Guest
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I received my order today! I actually got a call from customer service on Jan 5 returning my call. The lady that I talked with in customer service acted like she was surprised when I expl […]
1.0
Guest
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Ordered $200 worth of cigars on 07 Dec 2009. Nothing yet as of 3 Jan 2010. 14 emails and 4calls from the UK and no reply. I give up, or maybe I wont!
1.0
Guest
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Confirmed order 12/15 for shipment USPS Priority Mail...Still waiting for the cigars!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
3.0
Guest
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Before you order I would call and make sure the item(s) you want is in stock. I placed an order 12.10 and the order was showing '$processing'$ until I called on 12.15 and found out my item […]
1.0
Guest
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I ordered from them on 12/13/09 and have not received my cigars. The phone number is disconnected and they don't answer my emails. It seems good prices = bad or no service. Spend the little […]
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Guest
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These guys are the worst! Here's my experience: I ordered some of the Cain Habano Robustos from an online retailer on 9/4. The website stated that they were in stock as of 9/1. I received […]
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Guest
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I ordered 3 boxes of cigars that was over $400.00 and never heard back from them for two weeks. Multiple phone calls go unreturned as well as emails. You would think that a first time cus […]
1.0
Guest
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Order placed on August 2 for $57 worth of cigars. It was supposed to be sent 2-3 day priority mail. I have not received anything as of yet. Many phone calls and e-mails have gone unanswe […]
4.0
Guest
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I just received a box of 26 gorgeous Padron 2000 cigars. I am so excited to try one. Thank you very much for cigars .To be honest with you I had mix fillings about all this business but now […]
1.0
Guest
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I ordered 2 boxes of cigars from Duque on May 4th; was charged on my VISA but never recieved the items or any response to email or phone call...however, on Monday - July 18th, I recieved an […]
1.0
Guest
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Purchased a large amount of boxes of cigars and never recieved them for two weeks. Then I call secveral times and am told they were shipped. You call and get a human being, other times it […]