Duque Cigars
1.858
2476 County Road 3900, 67301
Duque Cigars is located in Melbourne Beach, Florida and was opened by Thomas Hunter after he decided to follow his dreams. Great customer service and rich selection.
Publish Date
Author
Guest
Quality
N/A
Service
N/A
Location
N/A
Price
N/A
5 stars
5%
4 stars
14%
3 stars
9%
2 stars
2%
1 star
71%
Showing 1 - 24 of 58
1.0
Guest
·
I ordered 2 Acid humidors over 2 months ago and have not received them. After repeated inquiry's I received one email that said the order was now filled and on the way but still no humidors […]
1.0
Guest
·
He has been out of business for over a year now. Got too many charge backs on the credit cards and the one service that deals with tobacco still cut his service. The fact that he still has […]
1.0
Guest
·
They charged my card but have not sent the cigars I ordered, and no response to my emails. I can't find their phone number. Does anyone have it?
1.0
Guest
·
Ive been waiting since June for my order. No responce from my E-Mails, a total of 10 sent so far. They charged my CC real fast and still now Lighter and fuel. THIS COMPANY SUCKS THE BIG ONE […]
1.0
Guest
·
Same story as almost all of you here. Ordered online. Charged. Weeks later, no cigars. No response to my attempts to contact them. Phone numbers now deactivated. These people are crooks. Fi […]
1.0
Guest
·
I also have had this company ( duque) charge me for cigars I never order from them . I did order cigar from the cigar super center for the same price duque charged me . Tried emailing both […]
1.0
Guest
·
WoW! What a mess, ordered cigars three weeks ago and no shipment yet. Call and E-Mailed and no reply. I'm going to make this guy my hobby until I get my $200+ cigar order. Last time wit […]
1.0
Guest
·
And the beat goes on! THESE GUYS ARE A SCAM!!! Do yourself a big favor and never order from these guys! They need to take down their website and stop pretending to conduct business! I just […]
2.0
Guest
·
Three weeks since the order with no communication from Duque. No reply to my emails. Their phone message is a artificial electronic voice saying '$Thank - you - for - calling - please - lea […]
1.0
Guest
·
Wish I had found this website earlier. Ordered two humidor boxes of Gurkha Special Ops on 12/5/11. Ordered on line. Have not received the cigars or a shipping confirmation as of yet. Hav […]
1.0
Guest
·
Ordered the Liga Privada Undercrown Gran Toro on Wednesday 19 October, 2011. I got the order confirmation and the transaction approval the same day but have never had a order shipped statu […]
1.0
Guest
·
Site claims they don't charge your card till the smokes are shipped. This is a lie. Charged my card immediately. Almost 4 weeks later, no cigars. I've reported them to the BBB in Florid […]
1.0
Guest
·
Had a horrible experience ordering from them online. Tried to negotiate a deal to save a customer, was ignored. They don't care about good service or keeping customers either.
1.0
Guest
·
looks like not only do they give awful customer service but they don't even pay their vendors he Thomas Hunter stole $1200 me.
1.0
Guest
·
Took way too long after ordering online. The cigars that came were dried and too hard. Bad experience, bad service. Never ordering again, and never recommending...
5.0
Guest
·
Had a GREAT time at Duque. Went in and got great service and a great recommendation for a cigar. I used to go to another lounge when I heard about Duque and decided to give it a try and wil […]
1.0
Guest
·
Ordered my cigars two weeks ago, called and e-mailed customer service. The NOW finally tell me they are SHIPPING it! NEVER ordering from them again...
4.0
Guest
·
I ordered on a Sunday, and cigars arrived the following Saturday. Received an immediate order acknowledgement, and within a few days a shipping notice with USPS tracking. I'm finding it a b […]
1.0
Guest
·
Ordered some lighters on May 12th. It's now July 29th and nothing has been delivered...
3.0
Guest
·
Ordered two boxes on 6/27 before seeing this website. Called and talked to Thomas on 7/1 who told me that the order shipped out the day before. Received cigars today 7/7. Will order again b […]
1.0
Guest
·
Beware of Duque Cigar Company!! I Ordered (2) Vector Table Torches and (12) cans of Vector butane from Duque Cigar Company over 60 days ago, no return emails or phone calls. The website s […]
1.0
Guest
·
Well... Just like everyone else i have fallen victim to this horrible business! Over fifty (50) phone calls and emails have been sent and I still have not received my package. The cigars (G […]
1.0
Guest
·
Oh how I wish I would have read these reviews PRIOR to dealing with cigarsupercenter/el duque. These guys are the absolute worst, and Thomas needs to go to jail for the rip-offs that he is […]
1.0
Guest
·
Wish I would have read this before I purchased. Ordered over a week ago, no response regarding my order. I did finally get them to answer the phone, and said they were accepting a shipmen […]