Cigar.Com
Cigar.com is one of the most well-known non-Cuban cigars shops.
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Guest
Quality
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5 stars
34%
4 stars
10%
3 stars
2%
2 stars
0%
1 star
54%
Showing 1 - 24 of 61
1.0
Guest
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Never buy from this company again. I order cigars on Wednesday they say after 6pm, that is when I got a very delayed confirmation from them. No problem there, but when they didn’t come on F […]
1.0
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I have no further comment beyond, BEWARE if you plan on doing business with Cigar.com.
1.0
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The company seems to be self-destructing. I've shopped there for years, spending $200 a month or more on their site. Now they claim there's something wrong with my paypal account and I must […]
1.0
Guest
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awful experience. got a crummy $30.00 coupon for a return. I'll never use this coupon or place no matter what.
5.0
Guest
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my first order with cigars.com went well, i ordered the NUB cafe sampler 3 x expresso, macchiato, cappucino. was delivered within a week,(NY). was delivered safe and sound (but this is base […]
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Guest
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Cigars.com shipped me moldy R&J Cedros, and then refused to replace or refund them. They will get no more of my dollars.
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I collect Cigars and Humidors and have ordered on many website throughout the country and internationally. These guys are in the old days reading e-commerce. If an order exceeds a certain a […]
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I ordered 4 cigar (5-packs) for a total of 20 cigars on Cyber Monday 2017 and my total was $65. I used a coupon I found online that gave me a $50 discount and made the total order come to […]
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I ordered cigars on 8-28 that were to be delivered on 8-31-17....They arrived on 9-11-17...........meaning 14 days on truck or storage facility out of a humidor..........We went on vacation […]
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DO NOT BUY FROM THESE GUYS! You'll regret it. I wish I had found all these negative reviews before placing my order. I fell for one of their promotions. 10% off and free shipping. Well I g […]
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I placed two orders on 3/17/17. They showed that they were back ordered, but the deal was really good. On 3/29/17 I called customer service and spoke with Andrew. He confirmed that they […]
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Do not use this site. They have gone from being the very best to now they won't even bother replying to you. I have been a very faithful customer, spending $100+ per month. I had an issu […]
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have placed several orders and been overall very dissatisfied. one sampler was extremely stale and were returned. i gave them another chance but next batch was a sampler and cigar.com had […]
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Terrible customer service. Exceptionally long wait times. Mis-shipped my last 2 orders. What a joke!
1.0
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Cigar.com has very poor customer service.the cigars they sell are factory seconds you can't get a refund when they are smashed and broken.do wasn't your money at place.they only sell crappy […]
1.0
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Don't know who they paid for these glowing reviews, but they are the worst online cigar sellers I have ever dealt with..I ordered a $32 special price for cigars and lighter. Sent my package […]
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I placed three orders two days apart. One of my orders vanished.....I placed one order a day later and it shipped before my original order. When I asked customer service I never did receive […]
1.0
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always order from there I placed a order last week only recived half the order and tried calling for two days and still haven't got thru doubt if I will order again
1.0
Guest
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Terrible terrible terrible. Just wait...taking orders, taking money, no ship nothing, and then go out of business. Received their catalog today in the mail and thompson cigar company catalo […]
1.0
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I think that they are out of business or crooked. I have been waiting and waiting...they don’t answer phones or e-mails. The worst cigar experience ever. They don’t deserve my business.
1.0
Guest
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I am total frustrated. I placed my order 3 weeks ago and still no cigars. Tracking number sent to me is invalid. No response to my emails. Customer service number is busy for hours. Con […]
1.0
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Worst experience possible. Order cigars and paid for 2-5 day delivery. As of today, 3 weeks later I've not seen my cigars, not heard from them. I've sent 5 emails and tried to call their […]
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This company has changed drastically over the last year. They now have customer service reps who they don't give any info to and their boss Sarah is extremely rude and not helpful at all. […]
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I will never order from CI again. They have had a computer or software error, and as a result, they cannot ship goods or even tell anyone when they will ship. They did this KNOWING that b […]