BnB Tobacco
BnB Tobacco retails both premium and small cigars as well as accessories, hookahs and e-cigs.
Publish Date
Author
Guest
Quality
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Service
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Price
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5 stars
35%
4 stars
0%
3 stars
0%
2 stars
4%
1 star
62%
Showing 1 - 24 of 26
1.0
Guest
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Ordered several times from them, everything was great until you have a problem and then they will not do anything to help/resolve it. Stay away
1.0
Guest
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Placed an order with BnB in December and they shipped the wrong product. I have been trying to get them replaced since Jan. 2, 2017. They won't reply to emails, won't answer the phone, an […]
5.0
Guest
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I read all the reviews and am doubtful about the negative reviews. I buy an average of four boxes of cigars a month, generally between BNB, CI, and Famous. BNB has always been responsive wi […]
1.0
Guest
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I would strongly recommend you avoid this place like the plague. Don't be lured in by groupons and coupon codes you absolutely get what you pay for here. I have placed two separate orders […]
1.0
Guest
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First order was fine. Then subsequent orders had many problems. Most of them were '$out of stock'$ issues. But they took days to let you know - then could not commit to a date when they […]
1.0
Guest
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I tried these guys 4 times (4 ordered). On every order except one they were out of stock of at least one product. I specifically only ordered cigars where the status shows in-stock. On eac […]
1.0
Guest
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Pretty terrible experience with bnb. Still haven't gotten one of the packages I ordered, worth about $100. I've called and sent emails about it with no response. I gave up after 5 months. T […]
2.0
Guest
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I've been ordering from this company for 4 yrs now, and have never had a bad experience, until just this month. I placed an order on the 9th with 3 day delivery, it was damaged in transit. […]
5.0
Guest
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I recently had aproblem with a shipment of little cigars. It was not bnb's fault, it was the manufacturer's. BnB's support staff was about the friendliest i've ever encountered. The young l […]
1.0
Guest
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Be very careful when ordering from them, they have a '$F'$ rating on the better business burea website. I googled '$B1G1 free'$ swisher sweets cherry tip, and up pops their add, it even had […]
1.0
Guest
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Originally ordered two items. One was backordered, so I waited. A week later I get an email saying it was now in stock, but my other item was now backordered. After a waiting weeks for o […]
1.0
Guest
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Will never order from again. Placed an online order for two boxes with items showing in stock. Got email order confirmation. One week later received email stating times now out of stock. […]
5.0
Guest
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I don't know what's up with the negative reviews. I've been using BnB for years and have had a great experience every time.
1.0
Guest
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Overpriced items, not a huge selection and double the normal shipping cost. Won't be going back!
1.0
Guest
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Will not split shipments despite their mistake of what they had in stock. In ordering, everything was in stock, FIVE days later, I'm notified they are out of stock and it will be 2-4 days b […]
1.0
Guest
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It has been over 48 hours since I contacted this company via phone and email. I have had zero responce on both. I received from my daughter a gift card that I tried to use, no luck. They ch […]
1.0
Guest
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Poor customer service and their cigars aren't the best. Would NOT order from them again. I usually keep a running list on my phone to recommend to friends and have had to delete them after […]
5.0
Guest
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Great service, had no issues with orders and their quality is top notch.
5.0
Guest
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BnB is an absolutely outstanding company. Great quality and great people working there. If I ever have a question, I can easily contact customer service. I had an issue with one of my order […]
1.0
Guest
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My experince with this company is the same as emme26 they falsely advertise their product and when it comes to shipping and customer service they dont have a clue I was told they no longer […]
5.0
Guest
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They were wonderful to work with. I got worried I placed a double order on accident (I did) and they called me the next day to confirm I wanted two (I didn't) before they shipped. BnB is […]
5.0
Guest
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I called in and got someone right away and was able to speak to someone. Top Notch company, and they seem to have the lowest prices on Rocky Patel anywhere and I received my shipment the ne […]
1.0
Guest
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Rude customer service, high shipping cost, frauds - had been ordering from them for 6-8 months boxes of small cigars every couple of weeks. We live in HI and was surprised at how quickly th […]
1.0
Guest
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first order was fine...second order was a ridiculous. I don't think they are a topnotch company. You always have to leave a voicemail and they take 24-48 to respond to an email? I order […]
