Best Swiss Cigars
2.333
6072
Best Swiss Cigars is a Swiss company based in Bernex (Geneva), selling Cuban & non-Cuban cigars.
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Quality
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5 stars
27%
4 stars
6%
3 stars
0%
2 stars
0%
1 star
67%
Showing 1 - 24 of 33
5.0
Guest
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I have ordered 2 times. True Habanas. You will need them in your humidor at least 2 weeks minimum. About 8 business days delivery. I Am very pleased.
1.0
Guest
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It took nearly 2 months to get a box of No2 Monte. The cigars were squashed (actually square). The paid price was 220 us$, inside invoice indicated 95$. Agreed to return, paid additional 30 […]
1.0
Guest
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I ordered Cigars last year from Bestswisscigars and they never showed up. I asked for another box, or refund and they would not respond to my emails. The worst customer service I have eve […]
1.0
Guest
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Poor service, took well over 2 months to get cigars, upon arrival almost all cigar heads were cracked and split, not able to smoke. They said they would replace , they never did, Not respon […]
1.0
Guest
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I ordered my cigars two months ago and was charged for them on my Visa. No cigars. I have delt with other companies in the past with great results and usually received my cigars within 3 w […]
1.0
Guest
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I am interested in buying the Hoyo de Monterrey Le Hoyo Des Dieux from Best Swiss Cigars. I have sent three emails through the Best Swiss Cigar website asking what is the box date on the ci […]
1.0
Guest
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BEWARE - RAFAEL WILL STEEL YOUR MONEY! I ordered from bestswisscigars.com two years ago, and the transaction went fairly smooth, yet very slow. I ordered $3200 worth of cigars back in Jan 2 […]
1.0
Guest
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FRAUD! FAKE! ripped off! i ordered 2 months ago, i got billed, but i still haven't received anything. e-mailed owner a dozen times over the past few weeks for refund, but not a single respo […]
1.0
Guest
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I too had a number of very positive purchases from Best Swiss Cigars, but my last order placed on July 14th, is still not received, nor has Rafael responded to my many e-mails. I do not kn […]
1.0
Guest
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After buying from Rafael at BestSwiss for years with great success, he has gone missing for the past several weeks. My Visa shows he charged my card and as of today (July 12) I have no con […]
1.0
Guest
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01-16-11 order placed 01-25-11 Credit card charged/ Cigars shipped 02-07-11 I inquired shipping update 02-16-11 Best Swiss Cigar (BSC) confirmed that package was lost before it left Switzer […]
1.0
Guest
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Ordered in early March and still haven't received anything. After numerous attempts to contact Rafael he finally emails me in early May to tell me about the site issues and that he'll notif […]
1.0
Guest
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customs grabed my order which after numerous emails they refunded my $$(3months)but the real problem as I see with this company is communication---it's bad! terrible response time,lame excu […]
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Guest
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I've ordered 3 times from Best Swiss the first two times I received my cigars, however, shipping times were very slow. I found Rafael to be cordial and fine to work with. However, I've ne […]
1.0
Guest
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On the 16th of March I ordered from Best Swiss Cigars a box of Punch Churchill. My credit card was charged- still no box of cigars has arrived,neither any response to my numerous mails. Whe […]
1.0
Guest
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Have ordered twice from Bestswisscigars.com and both transactions have been a cluster!!! The first order somehow was lost in shipment and it took 8 months to get a replacement. The second […]
1.0
Guest
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My experience is almost similar to bengu however, i was in contact with rafael for a few emails till recently. All my emails were left unanswered. I have placed my order in Dec 2010. After […]
1.0
Guest
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I have placed an order with this company for a box of Cohiba siglo IV on february 6th 2011. I received a reply from them saying that my order will be shipped within a few days. Today is 6th […]
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Guest
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Placed an order for $300 in samplers, to try out some new options. Received an email within 24 hours letting me know that they were out of ALL samplers and 5 packs (which is what my order c […]
1.0
Guest
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I placed my first order on 5th February 11 and received an email 0n 8th February saying the cigars are in stock and will be sent ''in the next few days''. Today is 17th February and still n […]
5.0
Guest
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Shipment was seized at Port of Entry, Chicago. Just sent a 3rd request in to see what kind of compensation there will be. Immediate response from prior contact. Nice!
5.0
Guest
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I've ordered twice from BSS. My first order arrived within 2 weeks, was well packaged, authentic, and the cigars were in great shape. My 2nd order is en-route. Rafael is responsive to em […]
5.0
Guest
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I placed an order for a box of PSD4s on October 17. The next day I received an email confirmation of my order. The cigars were shipped on October 23 and I received them on October 27 in g […]
4.0
Guest
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I have ordered my cigars on Oct. 6 On Oct. 11 I get an e-mail '$Your cigars have been prepared for an immediate shipping.'$ Until now, I have not received the cigars (And I live in Switze […]