Cancellation and Refund Policy

Last updated: June 12, 2023

Thank you for subscribing to one of our subscription plans.

If, for any reason, You are not completely satisfied, we invite you to review our policy on cancellation and refunds.

The following terms are applicable for any products or services that you purchased with us.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Cancellation and Refund Policy:

Company (referred to as either “the Company”, “we“, “us” or “our” in this Agreement) refers to Cigar Inspector, 20 Vanguard way, Shoeburyness, Essex SS3 9RA.

Orders mean a request by You to purchase a subscription plan from us.

Service refers to the Website.

Website refers to Cigar Inspector, accessible from

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights
You are entitled to cancel your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You started the subscription or on which a third party you have appointed, receives access to the product delivered.

In order to exercise your right of cancellation, You must inform us of your decision by means of a clear statement. You can inform us of your decision by:

By email:

We will reimburse You no later than 28 days from the day on which we receive notification of cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns
In order for the subscription to be eligible for a refund, please make sure that:

The subscription plan was purchased in the last 14 days.

Contact Us
If you have any questions about our Cancellation and Returns Policy, please contact us:

By email: