Cuban Cigar Collectors

Cuban Cigar Collectorshttp://www.cubancigarcollectors.com
Sells : Cuban Cigars
Based in : Beglium
Online Since : 2013
Rating : 59 ( : 59, : 0)
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Description : Specialized in rare & hard to find Cuban cigars, Cuban Cigar Collectors also features regular releases. Another feature of CCC is auctions with even more exclusive items.

60 Comments on “Cuban Cigar Collectors”

  1. Experience:

    Recently I came across cubancigarcollectors. They are what they advertise on the page.

    Superfast delivery. Worldclass service.

    If you are looking for something special. Cubancigarcollectors is for you.

  2. Experience:

    Clear, attractive website; straightforward ordering process.

    Exceptional customer service all the way from order acknowledgement through shipment tracking and final receipt.

    Nothing but positive words.

  3. Experience:

    Fantastic experience! Found some rare/hard-to-find cigars and the purchase was easy, safe and quick! Received the package very quickly and well protected.

    Will do business with Cuban Cigar Collectors again!

  4. Experience:

    Stunning service (as always from Frédéric!)

    Ordered 26/11 and arrived 28/11 – each box individually heat-sealed then gift-wrapped in lovely paper, then surrounded by what seemed like a bubble-wrap and then packed in a very sturdy cardboard box

    If only every on-line experience was this classy :)

  5. Experience:

    Fantastic experience. Frédéric and his crew took great care every step of the way: from communication to packaging, they demonstrated a professionalism others should aspire to. I can’t wait until my bank account says I can make another order.

  6. Experience:

    Frederic sells only 1000% authentic cubanos and has the customer service to match!!!. Received my ususal 8 boxes in perfect condition as well as the box codes I always prefer. Frederic always goes the “extra mile” for a customer ensuring that the customer always get answers to questions and provides email updates on order status. One can’t go wrong with dealing with Frederic.

  7. Experience:

    Frederic is fantastic. Communication is always top notch and the sticks always arrive in great condition. Would definitely recommend to a friend.

  8. Experience:

    Frederic is great to deal with. Very pleasant and knowledgable, great communication. All of my questions and emails were answered in under an hour. The packages were all vacuum sealed, wrapped in paper, and boxed correctly with peanuts. I can’t speak highly enough. He also included the Cigar Inspector promo items (extra cigar and a very nice ashtray). I will definitely buy from him again!

  9. Experience:

    Had a great experience with CCC. Have known the owners and their reputation prior to their new store opening so I felt very confident in my first transaction with them. Not only was it as good as I have heard and expected it was way beyond. I’m big on packaging, because cigars are so delicate, and it was the best packaging by far. Received extras as well in the transaction. Not to mention they truly do have exceptional customer service. Thanks Frederic!

  10. Experience:

    This was my first order with CCC. Hands down one of my best online buying experiences from start to finish. Excellent communication from order to confirmation of receipt. I ordered a jar and it was very thoughtfully and well packaged. With the fantastic selection of rarities, I am sure I will be a return customer. Kudos to Fredreic for the superb customer service.

  11. Experience:

    Very professional and attentive cigar shops are the best quality and service

    jimmy

  12. Experience:

    Really happy with the professional way my order was handled I would highly recommend This was my first experance with cigar collectors and it won’t be my last

  13. Experience:

    As everyone else has said, good place to do business.

    Cigars arrived in a timely manner, with tracking numbers sent beforehand.

    Will certainly be purchasing here again.

  14. Experience:

    Excellent service, my order arrived promptly, with tracking all the way. Cigars were in perfect condition, and jar was packed well. A great experience, and I will be doing business with Frederic again!

  15. Experience:

    Very easy to order from their site. Follow ups as I awaited for my order was also a plus. Package arrived very well packaged with attention to detail. Cigars were legit and top notch. Thanks Frederic!

  16. Experience:

    First order for me. Fast shipping, well packed, good product…
    That’s about all one could ask.
    Thanks Frederic

  17. Experience:

    Placed my first order – was communicated to clearly and efficiently. Our cigars arrived – well packed and presented. Very happy with the overall experience.

  18. Mark Gillanders says:

    Experience:

    Used Cuban Cigar Collectors for the first time recently and was absolutely delighted with the service. Very efficient, fast delivery and top-notch customer service. Will definitely be using them again.

  19. Experience:

    Uncomplicated order, and fast delivery to germany. Nice contact !

    Dennis

  20. Gregg Miller says:

    Experience:

    Received my first order today and am very happy. Each box was sealed air tight and carefully packaged. Unlike the grey market merchants- the box code is remaining on the boxes and of course checks out as authentic at habanos.com Cuban Collectors is now my top merchant as they feature the rare and aged product that no one else offers. Frederic is awesome- he is knowlegable and caring and makes the process fun. You cant do better than Cigar Collectors!

  21. Experience:

    I got a good price on the box I was looking for. Shipping was a little high considering I usually buy from stores where shipping is free. Regardless of that, I received a tracking number and a TON of customer attention. Frédéric was a dream to work with and maintained communication from start to finish. I highly recommend them!

  22. Experience:

    I had been referred to Cuban Cigar Collectors by a friend and took a look at their amazing selection of Regional and Aged Cigars. I managed to control myself and ordered 3 Hard To (HTF) Find boxes which arrived very quickly in perfect condition. The Cigars were tenderly packed and sealed and the customer service was superb and very proactive with updates provided on my package progress through each stage of shipping (A tracking number provided as well) . I would absolutely highly recommend to my friends (and already have done so) and use them regularly.

  23. Gregg Miller says:

    Experience:

    Some merchants act like they are doing you a favor even responding to an email. At Cuban Cigar Collectors there is an authentic sincerity of care to the customer. Email Frederic and
    you will have a response in minutes.

  24. Experience:

    Very friendly contact and fast and secure intl. shipping. It’s a pleasure to make business with CCC.

  25. Experience:

    Frederic and his crew is top notch. Customer service was excellent. Great selection of hard to find CC’s and the quality was first class. All around one of the best online experiences I have had in many years. Will definitely be doing a lot of business with CCC. Deal with confidence.

  26. Experience:

    Great service from the first contact through to arrival. Everything dealt with promptly and professionally. Everything arrived perfectly and promptly. Would have no problem recommending to any of my friends 5* service.

  27. Experience:

    Absolutely wonderful. Frederic knows how to do things with class. He kept in touch with me throughout the shipping and the cigars arrived on time and in perfect condition.

  28. JohnnyPor says:

    Experience:

    Frederic is awesome! My order arrived promptly and was is in good condition. They have a wonderful selection to choose from!

  29. Guillaume says:

    Experience:

    Very happy with Frédéric @ Cuban Cigar Collector, very fast shipping and clever packaging to the Uk.
    Communication is excellent, he even chased me up to make sure the package was delivered and everything was ok, no automated email system, just first class personal customer service.
    Most importantly the cigars are superb.
    Will reorder again from him, great find!

  30. Experience:

    Just received my shipment of Siglo 3 and 5’s.

    What a pleasure to do business with Frederick. He basically shepherded me through the entire ordering process, followed up no less than 3 times and confirmed expectation of delivery date. Just Superb 5 Star service!

    Email communication is swift and consistent.

    Packaging was perfect and the cigars were in the original packaging with unbroken seals as represented.

    Will enjoy this weekend!

  31. Experience:

    Just received another order from Frederic. Montecristo 520s limited edition and Romeo and Julieta Churchill Reserva. Already smoked one of the Montecristo 520s today, and it was perfect! Thank you, Frederic for the great service and attention to detail! You guys are a pleasure to deal with, and I look forward to ordering more cigars from you.

  32. Experience:

    Excellent communication from Frederic and everything was well packaged! I could not be more pleased with the overall process from start to finish. The boxes were received in excellent condition and it was very easy to see that he takes extra special care in packaging and storing his cigars.

    You will not be disappointed!!!

    Thank you Frederic!

  33. Experience:

    Great communication and quick delivery. Look forward to my next order

  34. Experience:

    Excellent service, very speedy delivery to UK. Parcel received safely with goods in safe condition. Care has been taken to ensure products are received safely and in good condition for smoking. Prices are also very good and more than reasonable.

    Better than I expected and appreciate the personal touch, I look forward to my next order. Only criticism being is that I wish one could also order accessories from there.

  35. Experience:

    Received my Paratagas just as desired.

    Highly recommend this source for great Cubans!

    Update (Nov 7 2014) Shipment was well communicated and my Cubans look great.

    My second order and I have been very satisfied both times.

    Looking forward to lighting them up!

  36. Experience:

    Awesome site hands down. I was very wary of buying online since I’ve heard the horror stories. I ordered two Boxes of cigars that I already had in my humidor, it all checked out. They arrived in a timely matter and Frederic was in constant communication. Great customer service! Will buy from again!

  37. Experience:

    Ordering cigars from Frederic has been an extremely positive experience. My local post office lost my package and Frederic worked tirelessly to track my package and make sure it was delivered to me. Excellent customer support!!

  38. Experience:

    My third order, arrived to the UK within the week, perfectly packed, cigars in perfect condition, great communication, couldn’t ask for more.

  39. Experience:

    Frederic is the benchmark of customer service. Communication, packaging, and product are all top notch. I look forward to dealing with them again. Thanks, Frederic.

  40. Experience: Neutral

    Seems to be the same people that run La Casa del Habano Knokke. (Why would someone do that?) Anyway, still waiting on my first order to be delivered.

  41. Experience:

    Second review, just got my third order and still top notch customer service and products. All the serial numbers have always checked out (at this point I think I can finally stop checking) and packages arrived in a timely fashion. They’re a little bit more expensive than some vendors but you get peace of mind that you’re getting an authentic product.

  42. Experience:

    What can I say that hasn’t been said already? Great customer service. Excellent selection (including hard-to-find smokes). Excellent packaging and prompt shipping.

    Frédéric really takes care of your order.

  43. Kovács Szilárd says:

    Experience:

    High quality and very safety package.
    I ordered aged cigars and that was excellent!
    The assortment is brilliant, and standing alone in Europe!
    I recommend this site for order!

  44. Nicolas Shin says:

    Experience:

    I have ordered a Hoyo Collection Vintage Jar and a box of Partagas La Case Del Habano. I was very much impressed with their service. I had problem using my overseas credit card but Frederic was very helpful from A to Z. The quality of the cigar I have received was perfect. I am sure they have good storage system. I will be using this shop again for sure!

  45. Experience:

    This is my second order and I’m really impressed by their service and customer support. Frederic takes care of your order from start to finish. Rapid delivery. Well packaged. Lovely puros. Will definitely order again.

  46. Experience:

    Frédéric provided an excellent product and also exceptional service.

    The goods were very well packaged as to retain humidity and prevent damage during transit.

    Great communication.

    Would not hesitate to do business with again.

  47. Experience:

    Frederic and his crew continue to do fantastic work. Everything about the experience is top notch every time and I don’t even think about other shops anymore.

  48. Experience:

    I experience some of the best service that I’ve ever experienced in any store or site. The cigars came lightning fast. The holograms and barcodes were all there and they checked out fine on the verification site. The cigars were all in wonderful condition….nice oily wrappers…WONDERFUL aroma. It was a nice touch that the box had two years of age on it already. I paid nothing extra for those two years but they can definitely do a lot to the quality of the cigar. They even threw in a free Cohiba Siglo I. They also put up with my numerous emails as I am somewhat of a high maintenance customer I guess and they put up with them with such great service and treated me like I was a long-standing customer despite this being my first experience with them. The cigars were the best that I’ve seen since visiting a LCDH in Windsor and in London.

  49. Michael Magnetta says:

    Experience:

    The experience was wonderful! Frederic was wonderful and knowledgable. The service was fast, friendly, and most important easy!! If your looking for special collectables or cigars fast and easy with expert service this is your place! I thank them for all they did and look forward to doing future business with them.

    Best Regards

    Michael Magnetta

  50. Experience:

    This was my first order and first time working with Frederic cuban cigar collectors. From start to finish I experienced excellent customer service and incredible peace of mind. As a first time customer the process of ordering from overseas and the threat of inferior product or counterfeiting seemed very overwhelming. Frederic’s frequent communication and track record of guaranteeing the quality and authenticity of product and ethical behavior put my mind at ease. I felt comfortable placing an order for multiple boxes. They were received in a timely manner exactly as described! And if that were not enough, he included multiple extra individual cigars at no charge for me to sample so I may make informed purchases in the future. I am already thinking about my next order with complete confidence. Any perspective customers should feel very secure in purchasing from this outfit.

  51. Experience:

    I came across this website while searching to replenish my Trinidad Ingenios LE 2007. They are very hard to get and this website had the boxes in inventory. I ordered one but it got lost in the mail in Belgium. They sent a second one and was delivered in 2 and a half weeks. Items looks and smells great…I would recommend as long as you are patient with the mail service, which is out of our control.

  52. Experience:

    I received another order this week and all I can say is that Frederic and his crew are simply the best!

  53. Experience:

    CubanCigarCollectors provided all I look for in ordering cigars. Frederic and Matti provided me with attentive service and prompt communication. Great personal customer service! The cigars were packaged and protected perfectly. The product arrived in excellent condition! I highly recommend this business and will purchase from them again.

  54. Experience:

    Frederic runs a great shop. This was my first order. Questions answered prior to and about my selection. Ordering online was easy and straight forward, and my cigars were followed via tracking. Cigars arrived quickly and were in excellent condition. Overall, a great experience, will order again from Cuban Cigar Collectors!

  55. Experience:

    You cant go wrong here if you are looking for some great sticks everything from old to new. I just got my box of 2007 Maestros . I requested that they be opened and inspected prior to shipping. They arrived packaged and sealed perfectly. Dealing with these guys is top – notch. Hands down one of the best online shops.

    Ill be ordering again soon!!! Thanks Guys!!!

  56. Michael Ayoub says:

    Experience:

    Just got my box of BOLIVAR LIBERTADOR LCDH from Cuban Cigar Collectors. Excellent and fast delivery, the cigars are looking very good they smoked well and the taste was right on. 100% Habanos I will be ordering from them from now on.
    Thanks Frederi.

    Michael

  57. Experience:

    Ordered an aged box of ERDM Lonsdales from Cuban Cigar Collectors.

    It was shipped quickly, packaged well, and the cigars arrived in pristine condition.

    Outstanding customer service from Frederic as usual and I will definitely be ordering again.

  58. JohnnyLondon says:

    Experience:

    Several orders placed and always receive my cigar in excellent condition. Excellent customer service!

  59. Experience:

    Ordered a box of Juan Lopez no 1 from 2006.

    I was notified immediately when shipped and was able to track package throughout delivery. Package came in today and it was exactly what I ordered.

    Another great job by Frederic and staff.

  60. Experience:

    Great shop. Authentic Cubans. Incredibly fast shipping. Precise care taken with packaging the cigars. Could not be more happy with Frederic and the service.

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