Cigars of Habanos

Cigars of Habanoshttp://www.cigarsofhabanos.com
Sells : Cuban Cigars
Based in : Hong Kong
Online Since : 2003
Rating : 165 ( : 176, : 11)
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Description (from the website) : Our parent company established itself in Hong Kong in 1946 and we have been supplying the world with the best in Cuban cigars for over 15 years.

241 Comments on “Cigars of Habanos”

  1. Experience:

    I give a big thumbs up to Cigars of Habanos (“COH”). COH has a great selection of cigars that are always in stock and, moreover, consistently the best prices on the Internet. Many of the other online retailers from time to time match COH prices with discrete specials on particular cigars. But COH offers 15% on all orders above US$300, which almost always makes COH cheaper than the others on every marca and vitola. Customer service has been excellent as well. COH usually ships within 2-3 days of my order and the package arrives within 4-6 days. Ravi seems like a nice guy who is helpful and easy to deal with. One note, although COH is in Hong Kong, they ship out of a warehouse in Switzerland. I was a bit confused when I received my first order in a Swiss Post package.

  2. Experience: Neutral

    siglo VI bought two boxes , tasted horrible, I believe they were fakes in my humble opinion. Absolutely horrible smell.

  3. spirit_of_will says:

    Experience:

    My first order from CoH arrived this morning. I made a small first order just to be on the same side and check them out – 12 cab of Trinni Reyes. Total of 8 days from ordering to delivery all the way from HK – transit time was actually only 3 days so cigars arrived nice and fresh, not at all dried out. I’m as convinved as one can be that they are genuine, seals broken but barcode & holgram etc all present and checked out fine on HabanosSA website.
    Prices are very good, just need to decide what to order next…?

  4. shallots says:

    Experience: Neutral

    I just ordered a box. Looks like a good retailer. It would be nice to have more reviews here. I’ll post when I get them. Anybody else?

  5. Experience:

    Used to use them all the time, especially with some of their “mega” sales. When they stop these specials, I found other sites with better pricing. They were always top notch, no issues.

  6. Montecristo Lover says:

    Experience:

    These cigars are definitely fake. I requested the box be unopened but in fact they clearly had been opened as the corner seal was open and had a second seal put on which also was open. The Cuban seal on the corner was an older seal as it was smaller than a normal one and had a second seal underneath. The top seal was unopened but the bottom seal had been cut at some point. I would bet that they took an authentic box and put fake cigars inside and tried to reseal it assuming I would never know any better. Further more the box was in poor condition upon arrival and had a stamp from 09 on the bottom. Overall it wreaks of counterfeit. Just more proof that you shouldn’t buy Cubans online.

  7. Experience:

    Ordered 4 boxes in total, always top notch sticks and speedy delivery. Tracking and emails keep you well informed. Ravi is a first class retailer of REAL cubans

  8. Experience:

    Had two fairly large orders delivered by CoH. Both times good service and very good prices. My only complaint was that my last order had a few badly damaged sticks – 3 out of 120 – overall I would recommend. I’m not an ‘expert’ but I don’t believe I’ve received any fakes.

  9. Stevieboy says:

    Experience:

    I’ve bought from Ravi dozens of times and only once had a problem which he rectified immediately (cracked cigars due to transit).
    @ MontecristoLover above: the practise of double-sealing a box is quite common. The new seal is smaller and has a bar-code on it and is is often placed over the larger, older seal. Sometimes the factory will double-check a box for quality and place a 2nd seal over the first. The code on 2nd seal will begin with XX to denote a 2nd check.
    CoH are a first-rate retailer and I stand by them 100%

  10. Experience:

    I discovered a love of cigars when I visited Cuba on my honeymoon. Sadly with UK prices it’s not really a habit I can justify to myself, let alone to my wife. And then after a fair amount of research I discovered CoH and I’ve never looked back – I can only say that they’ve been fantastic. I’ve now made several orders of various types of cigars. The prices are excellent (about 1/3 that of the UK) and the orders always arrive within about 3 days. The order tracking is extremely useful and all cigars have arrived in good condition (definitely no fakes). Thanks to CoH I’m able to maintain a well stocked humidor and enjoy a cigar whenever I feel like it, whilst also avoiding grief from my wife for spending exorbitant amounts of money.

  11. leanderdsilva says:

    Experience:

    Just placed my second order with Ravi. First order was placed a week back. Excellent service and communication from Ravi. Looking forward to about four packages. I’ll let you’ll know how it goes once I receive the cigars.

    Update (Jun 10 2011) Just received my first order. Excellent quality and extra fast shipping! Simply superb!

    Update (Jun 22 2011) Still haven’t received the boxes from my last order because of the imbeciles at Canada Post. Thank you Canada Post!
    Placed another order for 3 more boxes yesterday. As usual great communication from Ravi. Will update once I receive the cigars.

    Update (Jul 15 2011) Excellent service from Ravi! Reveived all the pending boxes. Just placed orders for 4 more big boxes!

    Update (Aug 10 2011) Bought over 25 boxes from COH in 3 months. Ravi has paid attention to every little detail of every order of mine. He even asked me if he should ship or refund my money when he did not have a particular box code I wanted. Always good quality cigars from COH. Excellent communication from Ravi.

  12. CHUCKSMUSIC says:

    Experience:

    On my second order from coh. so far so good.@montecristo should know that all cuban cigar boxes have box dtds the older the better in most cases unless a bad yr.Also they open the box to ck it. Be sure to ask Ravi to send you the box dtd and codes for all the cigars so that you can pick your boxes.

    Update (Jun 15 2011) Just got my second box from COH. Took only a wk from shipping dtd. Got some ’08 trinidad coloniales
    sticks are in great condition. My first box was partagas sd #4, great taste and great prices on both boxes.

  13. gcastrovil says:

    Experience:

    Just recieved a box Diplimaticos #2. Cigars look and smell as they should, good construction. Fast delivery, fair price. I never ordered Diplimaticos before. The band is not raised and plain. Warenty seal is a bit liter color green than I am used to seeing and the UPC code was cut off. The cirgars seem to be authentic though. Anyone know why the codes are cut from the warenty seals?

    Update (Jun 29 2011) I just recieved box of Vegas Robinas. Look and smell authentic. The band seem correct. I am not sure why the code on the bottom of the Warrenty Seal is removed so I can check for authenticity at the Habanos web site. On the other hand from my experience, they are the real deal.

    Update (Jul 15 2011) Just recieved a box of Cohiba especiales Coronas. Authentic Cubans alright. Fast delivery. fair price.

  14. neuticles says:

    Experience:

    Ive been a regular customer for about 2 years. Have gotten two boxes which were very questionable insofar as authentic. Both times Ravi refunded or credited my account. I believe most of the time they are autentic but they slip in fakes from time to time.

    Update (Aug 3 2011) As stated with another post above Ive been buyng from COH for several years and am generally happy. Today, hoever, I got a box of Partagas Lucitanias- march/o7 and the habano logo on the back is inked on and not branded on. After the box rests Ill try one and if they arent the real deal will follow up.

    Update (Apr 30 2012) followup to aug/3 2011 review. My Partagas Lucitanias are ambrosia. needed some time to rest. Wonderful cigars. I have since ordered many times from Ravi. I have been very happy with super fast delivery and for the most part quality. In the few cases I got a bad box he refunded the purchase but not without some squabbling. Overall prices and fast delivery is why I keep going back.

  15. Panoulis says:

    Experience:

    I received a few days ago my first order from CoH (3 boxes received in 3 separate shipments). I used to order from another website (which currently appears at the top of the league for cubans), but had to abandon them as they recently faced consistent problems with delivering in my country.
    All cigars received by CoH were in very good condition, with proper packaging and authentic seals which I checked at the Habanos website.
    Delivery took a bit longer than I am used to (10-12 calendar days from putting my order) but I consider it reasonable since the cigars are sent to Europe all the way from Hong-Kong.
    Overall, one of my best online experiences, will have no doubt to order again from this website.

  16. Experience:

    I have been using COH for over 5 years and they are still one of the three vendors I use regularly. I have had mostly positive experiences and continue to recommend them. Pricing and selection is above average. Prices have gone up lately, they are no longer the cheapest. I keep checking in regularly in case they offer any new specials. Shipping has usually been decent. I have one bad box over the years, but all of the others have met or exceeded expectations. Recommended.

  17. nelsontcpSG says:

    Experience:

    I’m from singapore. I received my order of partagas serial D4, 10 box about 2 wks ago. Box code/date, APR/Mar 11.

    Warranty seal with hologamy and bar code intact. Did a verification check on the bar code and found to be valid and authentic.

    Cigars are uniform in colour/length/sizes.

  18. abdul rahim abdul rahim says:

    Experience:

    been a regular with cigars of habanos for several.no cause to complain.excellent site for your cubans.would definitely recommend this site to others

  19. Experience:

    10 days from order to delivery. Authentic monte #2′s. Recommended. Thanks Ravi!

  20. tinknocker924 says:

    Experience:

    ordered RASCC which look amazing…had one ROTT and tasted like its been sitting in my humi for a couple years absolutly perfect..

  21. Experience:

    Bought a box of 10 RYJ Short Churchills. Ordered on the 19th. They shipped on the 20th. and I recieved them in the Stars and Stripes on the 26th. Packaging was ok. 8 out of 10 cigars had some splits or cracks in the wrapper but are probably smoke-able. I did ask they be inspected before shipping so I am going to assume this happend in transit. I sent a follow up email with the vendor explaining what I recieved and stated that I would keep them and intended to smoke them but I would hope to recieve better in future purchases. I did not ask for a refund or replacement and I assume he would replace them if I wanted to return them but it was my choice to keep them. I have not recieved a response to my email. I did smoke one ROTT and it was definately a cuban RYJ short churchill. I gave a positive because over all I got a great price on an authentic product and recieved it in great time. Had I wanted to do a return Im sure it wouldnt have been a problem.

  22. Experience:

    Super maximum bullish with this store. Fast shipping my first batch of order came in very well. Not overly packed easily pass through the custom like they don’t give a damn. I can smell it even before opening the package, the box has everything intact, beautiful cigars everything looks right where it should be. You can tell when it isn’t right, u know what I mean. Freaking awesome, I tried 2 shops before hand and was going to keep trying til I find the reliable one, now I will just stop at COH, will keep ordering

    Update (Oct 14 2011) AGAIN, now i put in a heavy order, bam bam bam, it’s coming in just nicely. However, i just recieved a box of 10 Bol Gold Medal, 2 sticks got damaged but just put in an email, i’m sure that Ravi is cool to fix me up with something, i’m very relax, having good faith in this store that’s for sure.

    Update #2 (Oct 17 2011) resolved now, easy with 2 emails.

  23. Experience:

    Recvieved a box of BHK 56′s, no question on authenticity. I have 6 boxes enroute, this is the cheapest I’ve found Cubans and the bigger the order the better the savings…I was about to buy an extra box because my order was so heavily discounted…

  24. Experience:

    Another satisfied customer! fast delivery and cigars (BHK 52) were in excellent condition upon arrival. Will order again for sure.

    Update (Nov 19 2011) Just received my second order from COH and I am sold on their product and service they are now one of, if not my prefered provider of cigars!

  25. darkman787 says:

    Experience:

    I did a lot of research before buying Cubans online. I ordered my first box from COH and was impressed by the quick responses to my emails. The cigars arrived in perfect condition. The labels arrived a few days later. Happy with my purchase.The cigars appear to be the real deal. I will be ordering again from COH. Thanks Ravi for your great service and the free gift!

  26. Experience:

    Ordered some Magicos for a friend in the UK. the pricing was extremely competitive. Cigars got there in good shape, unmolested and in very good time! And no mishaps with customs excise either.

  27. Experience:

    Dealt with these people for years and they sell no fakes. Perfect cigars every time. Whoever thinks they may be fake knows nothing about cigars. They wouldnt be in business a week. Do not hesitate dealing with these people.

  28. Experience:

    I have dealings with COH for a few years. To be honest I thought some Brands were fake at first But changed my mind as time went by.
    Shipping is very fast, order usually takes one week to deliver which is fast when you live on the last Island in Western Europe.
    Ravi is fantastic to deal with and the Christmas pressie each year adds to the quality of the people at COH, Rock on Guys

  29. Experience:

    Outstanding service and great cigars. Prompt shipping. Very discreet. Box codes available on request. Very fast ems shipping. Cant recommend enough. Ravi, you rock :)

  30. Experience:

    I ordered a few times from them and great service. Good cigars and fast shipping! Ravi is one of the two dealers I use.

  31. aficionado says:

    Experience:

    beware. this is my experience : i ordered three times.

    for the first order, i got good cigars (not excellent).

    for the second order, i got very good cigars but some problems in construction.

    for the third, i got very bad cigars with the worst draw. in all cases, the wrapper was very fragile and all my cigars broke during smoking.

    i don’t know if my cigars were fake as the taste was not too bad but they were of less quality for sure. so i lost my confidence on them.

    so beware before placing several order with this supplier.

  32. Experience:

    I have smoked lots of Cubans in my life to know what they taste like.
    Real Cuban Cigars taste great even young and very rarely have I seen them having serious issues in taste and construction as the cigars I received from this vendor.
    I rate my cigars by taste and quality and true premium Cuban Laquitos are great cigars with never any issues as these……I have smoked a truck load of them to know the difference.
    I placed two orders with this vendor and I received one of them and the other is broken up in transit in two packages instead of one out of which one is lost and the other is stuck in NY somewhere for too long now.
    The ones I received(two boxes) are the most interesting combo of mostly fakes and real ones in the same box!
    One stick in particular had plum on it while the others suppose to be of young age as of the date on the box.
    Varnished 898s being bad non varnished types and Monte Laquito No 1s mostly plugged and real,and also fakes with some real ones in the same box!
    How interesting!
    Even more so most have either a taste issue that real habanos of that brand never do and the construction issues being plugged that real Laquitos No 1s do not and definitely not with that kind of variation in the same box.
    Cuban cigars are always much better than this.
    Ravi claims he opens his boxes to check for quality and he claims on his mails with me that he has seen habanos that feel loose and are completely plugged so he has no way to know about the draw……I told him I can tell plugged ones by feel and verify it every time I light one up if they are so.
    He is also ironic about me being some kind of an expert that knows very little about cigars when I claimed what his cigars are like.
    If only his cigars where as good as his talk ….it would have been worth buying a lot from him.
    All wondering about what they smoke better get some experience about what they should taste like so no one can make claims that are not true or fool you.
    For all concerned Habanos distributors care less about having their codes on boxes in the hands of aficionados in the US enjoying their cigars and it happens all the time….. and there is no registry to prove if Ravi sold them to you or not,so if you want to believe his reasons why he peels bar codes on your boxes you will fall victim to the bad cigars you will get that do not taste as the real Cuban cigars of the specific premium brand.
    He claims the distributors do not want to be known for having their cigars en masse (quote on quote) coming to the US in case they want to participate in this market when the embargo gets lifted off!!!!
    What individual along would ever compose en masse issue for a habanos distributor that this vendor poses that he protects by peeling of bar codes and even further customs cares less if they take your cigars in regards to which distributor they originated from.
    All these boxes are marked cigars on the outside of the package and they come through….do you ever wonder….
    I am done spending my time dealing with this kind of stuff trying to buy some cigars.
    If you have enough trust with anyone to buy Cuban cigars from the US,you should have a mutual trust that they ship you original products as made intact from the manufacturer and if they tell you they do not do this they will sell you cigars that have never been in Cuba even on vacation ….as someone wrote somewhere on the net….I think they are selling stuff also….
    Beware ,trust your taste buds and smoke some real Habanos so you know what they taste like before you order garbage on the net.
    Premium real Cubans are truly the best cigars in the world and they taste awesome.
    I am done ever buying on line from the US and stay with the trusted sources I have when I am back in Europe….their cigars always tasted awesome with that ever so familiar taste all the time.

  33. Cyber-Speculator says:

    Experience:

    Been using this seller for about 6 months in which time I’ve made several orders. NEVER had a problem as far as authenticity goes. Orders are shipped and arrive pretty quick too

  34. bpan6038 says:

    Experience:

    Ordered with the for the first time after reading many reviews. These guys are AWESOME.

    Not only are their prices fantastic, their sticks are completely legit.

    They also send their cigars marked very discreetly so that the tax man has a very difficult time getting you. No customs to worry for me.

    Will definitely order from them again.

    Don’t bother with the other Hong Kong site called Finest Cuban Cigars. Their stock is questionable.

  35. chriscarp says:

    Experience:

    Ordered from them a lot in 2009 and 2010. Only one issue where I was unhappy with greenish wrappers. Ravi told me to place a note on my orders and he would make sure I did not get light wrappers. Never had a problem after that. Starting ordering from a competitor in 2010 and 2011 to save a few bucks per box. They changed owners and became incredibly nasty when I had an issue with an order. I’ve gone back to COH. Ravi will address any concerns and cigars always arrive in good condition (overhumidified but that is good since they are traveling overseas)and are shipped quickly (within 48 hours usually). Overall very positive experiences.

  36. Experience:

    Ordered Partagas Serie P No.2 AT- box date Oct ’11 and Cohiba Maduro 5 Genios- box date Oct ’11 and received them in 11 days. I even requested that my order by vacuum sealed which they did free of charge! Tracking worked all the way state side and no problems with getting them into my state side humidor. Only problem I could even comment about would be a little green spot on the outer Cohiba box that was cardboard. The inner box was what counts and that was intact and beautiful. Needless to say I ditched that outer box in the garbage. Ravi answered my emails promptly and I was impressed with how fast I received my smokes. The Serie P No. 2 are amazingly delicious. I’ve been duped before but I can definitely say these are the real deal. I have no idea why anyone would have any problems at all with them. I do plan to age them- if I can keep my hands off from them!!! I plan to use them as my go to Habanos source from now on.

  37. chriscarp says:

    Experience: Neutral

    I am not sure why Mario P has such a grudge against COH but anyone who tells you they can tell a plugged cigar by feel every time is completely full of crap so I discount the entire email. Also, ALL online retailers peel stickers from at least some of their boxes. A perfect example is regional releases. On-line retailers often sell regional releases outside the regional market. They get them from authorized dealers who are not supposed to be selling them outside the regional market. Mario’s comments that “real” Laguitos don’t come plugged, what a joke. They guys at Cigar Afficionado (the “real” experts) will be the first to tell yo that Cuban quality control is not what it should be (of course not, it is a communist socialist country, there is no private sector profit mentality and they are always behind in production so they crank out as many as possible regardless of quality).

    One last comment, Mario P thinks that in Europe he gets “awesome” Cubans. Again, nonsense. All the Distributors get the same quality, they don’t get to pick their boxes. I like COH but more importantly, I hate it when people who fashion themselves “experts” ramble on and trash a solid company when they don’t know what they are talking about.

  38. Experience:

    Ravi is excellent. Have ordered a couple times, takes a week flat to arrive, in excellent condition, and the real deal. Very responsive to emails, very timely, and great prices. For a newbie, carries a good stock of 10 boxes that allow one to try some things without a major commitment of coin or humidor space. I don’t know why you’d go elsewhere!

  39. Andrejs_m3 says:

    Experience:

    Great company.
    Fast delivery. Excellent customer support.

  40. Experience: Neutral

    This is an answer to Chriscarp..
    Yes I can tell a lot about the draw of a cigar by touching and I never got CCs in a single box that half were totally plugged and others real loose as well as……
    Do you know anything about blends?Can you identify your favorite cc by smoking it if it was handed to you with no bands on?
    If you get to smoke enough real cubans in your life you will know what they are.
    Now if you are happy with what you smoke keep on doing so but do not attack me.
    I like ccs because they have the most complex medium to full body taste and are the best cigars in the world for my taste buds.
    As far as Europe goes there are shops there that will pick boxes for me by looking and feeling and I never got anything but perfect cigars from them.
    I have never seen green Cubans either.
    Smoke what you like and advertise your opinions with out criticizing me.
    For your knowledge quality control of premium cuban cigars never have a problem like this and you know very little if any about cuban cigars if you make comments like that.
    Do you know if there is cuban tobacco rolled away from Cuba?
    Did you get a bar code on your cigars to check with Habanos sa on line?
    Do you know how the bar codes work?
    Do you believe vendors that tell you the bar code has info about distributors.
    Do you know what the bar code does and why Habanos created it.
    If you did you would have known what real cubans are.
    Until then do not talk about me.

  41. Edmundo Cohiba O'Reilly says:

    Experience:

    Have ordered several times now from Ravi, including a few older, out of productions. Excellent everytime. Excellent prices, communication and packaging. You can just tell Ravi is a gentleman. While the recession has me buying less these days, a good portion of my sales will go his way. Thanks again

  42. David A says:

    Experience:

    Just picked up a box of Trinni Reyes and Boli PC’s. It took COH a week to ship, and Ravi sent me an email apologizing that they were really backed up. Customer service was great and the package did arrive safely.

    Update #1 (Oct 2 2012) Just received my 2nd order from COH. Cigars came in great condition, packaged very well. Was 11 days from me placing the order to having them in my hand, service is excellent. Would buy again, and recommend to my friends.

    A+

    Update #2 (Oct 22 2012) Just received my 2nd order from COH. Cigars came in great condition, packaged very well. Was 11 days from me placing the order to having them in my hand, service is excellent. Would buy again, and recommend to my friends.

  43. Experience:

    Have ordered from Ravi many times and have never had an issue. Ravi always does his best to fill any request I have as far as box code.

  44. Larry C says:

    Experience:

    Purchased a 10 box of Montecristo #2′s and a box of Partagas serie P #2 Tubos. All came in a week, authentic and perfect. Stamped aug 2011. Just ordered more Montecristo#2′s.

    Recommended by my friend to use Ravi.

    Update #1 (Jul 15 2012) Last month ordered a box of Partagas Serie D No. 4′s…8 days to me, just received my box of Bolivar Royal Corona’s…9 days …both perfect, authentic, tastes great and aging….100% perfect and authentic, with absolutely no issues with any of the sticks…..Thanks again Ravi, don’t know how you do it, nor do I care…just thanks for allowing me keep enjoying!

    Update #2 (Aug 23 2012) Got my RASS shipped in 8 days. All perfect sticks…Thanks again Ravi…Excellent service.

    Update #3 (Dec 22 2012) Took advantage of the specials after Thanksgiving and got my 2 boxes of Hoyo Epicure #2′s in 7 days….boxes stamped May 12, young, and ready for my humi…smoked some ROTT and very nice young….Thanks again..
    http://i456.photobucket.com/albums/qq290/lc1484/Habanos/photo-1.jpg

    Update #4 (Jun 13 2013) I ordered 3 boxes of Petit Edmundos during the specials the last week of June. All came within 8 days of my order….perfect condition as always, not one crack on any of the sticks…..Thanks Again Ravi!!!

  45. Capt Haddock says:

    Experience:

    I’ve been a customer of COH for the past two years and have been unequivocally satisfied with their cigars, service, and prices. I’ve been smoking cc’s since the 70′s and I KNOW a Cuban when I smoke one (even unbanded). I’ve never had reason to suspect that COH sells anything but REAL Habanos

  46. Experience:

    Bought a large number of boxes from Ravi over several years and have found the service to be perfect.

  47. Experience:

    I have been ordering from COH for several years. Ravi is a true cigar professional. Just received a box of RASS and El Ray de Mundo. Great cigars! I’m letting the develop in my humidor. Thanks COH.

  48. Experience:

    Ordered my first box from COH on April 9th and received them on the west coast on the 18th. Packaging was good and included a humipak. The cigars look and taste good and have been consistent.

    I just ordered another box that should be arriving any day. Best prices I have found.

    Update #1 (Jun 20 2012) My second order just arrived. Ordered on 6-9 and received on 6-20 on the west coast. No problems with quality and they smell wonderful. I was a bit surprised to see a description hand written on the declarations label that said “25 cigars”. I am surprised that was not a red flag for customs.

    Update #2 (Jul 12 2012) Another successful order. 8 days total from when I ordered until I received them. I have noticed that some orders sit in NY customs longer than others. Everything was fine with the cigars and they were shipped with a humidipak as usual.

  49. Experience:

    I have ordered many boxes over the last few months havent had a problem i usually get them with in 7 business days, “cuban cigars arent great young”

  50. Experience:

    I have ordered several boxes from these guys and they always ship fast, have some of the best prices. Ravi answers emails and your concerns in a very timely manner.

  51. Experience:

    I’ve had many purchases from COH and never had a problem. Top notch service to Canada.

  52. Experience:

    Been buying from COH since 2010. Great prices & great service!

  53. Experience:

    I have ordered dozens of boxes from COH and they have all been outstanding. Ravi is a class act that knows what great customer service is all about. Do not hesitate to buy from COH!

  54. Experience: Neutral

    I recently received my first order from COH; Montecristo No 2 box of 10. The box and cigars were in very good condition on arrival. Wanting to verify authenticity, I put the seal and box to the test and they seemed to pass; verified the micro printing, Hologram and UV image under black light. The diagonally placed label on the top right hand corner also looks legit. Finally, the bottom of the box has the required “burned in” printing, not ink. My concerns are as follows: the box had obviously been opened, (I knew to expect this); however, the seal was NOT properly placed…it was folded over between the “Cote d’ arms” and the missing bar code. Authentic cigars have the warranty seal folded IN THE MIDDLE of the “Cote d’ arms”. The bar code, which allows for verification was also missing, (Ravi gave the same explanation about protecting distributors). Finally, I’ve smoked three sticks and have found them to be OK, not great in flavor and burn quality. Always possible that I have a legit box and seal, but with fakes inside?? I might order again, but I do have some concerns…..any input would be greatly appreciated.

  55. Experience: Neutral

    Alex,

    I have bought 2 separate boxes of Montecristo #2 (10 boxes) over the past year and mine were described as yours in regards to the labels. Mine are authentic and I suggest trying them again after they settled in your humidor for a couple of months. Some Montes are “just OK” as remember, they need to settle after transit. I always smoke one from each box as soon as i get them, and when I do that and they don’t settle from transit, and there is always a different taste, burn is off (too humid).

    I inspected all of mine and from both boxes, they are all the same, with no inconsistencies from each box (as well as the other boxes from other makers)..each stick is even, wrappers are similar.

    The 2nd box of M#2′s I recieved from Ravi were actually and older box.

  56. Experience: Neutral

    Larry,

    thank you for your comment. I’ll take your advice and let them settle in my humidor for some time before I try another one. Just like you, it seems that most COH customers are satisfied with their purchases. However, I’m still curious about the warranty seal placement; I’ve read that Cuban cigar makers are extremely anal about this. Does anyone have information about this?

  57. Experience: Neutral

    Larry,

    My understanding is that factories have gotten sloppy with those standards (label placement) and in some cases construction due to high demands. I am far from an expert but read what many experts have been saying.

  58. Experience: Neutral

    Alex,

    I get it Ravi taking taking off the bar codes, it’s his source.

    Here is one the M#2 boxes I have, does yours look like this?

    http://i456.photobucket.com/albums/qq290/lc1484/photo1.jpg
    http://i456.photobucket.com/albums/qq290/lc1484/photo2.jpg
    http://i456.photobucket.com/albums/qq290/lc1484/photo3.jpg

  59. Experience: Neutral

    Eric,

    Of all the boxes I’ve received, they are all in the same locations, they are not perfectly placed, but verifying the box factory codes, they are legit. Of the research I have done, many companies in Cuba have quality control, I also have read the same. The bands on each stick are what I would scrutinize more, as those are all even in color and placement.

    Just based on the construction of the cigars and smell, flavor upon smoked, they are definately Habanos.

  60. Experience: Neutral

    Larry,
    my box looks exactly like yours, inside and out. I was impressed by cigar appearance and smell; however, the first three I smoked didn’t quite meet my expectations…..both burn and taste. I’ll definitely let the rest settle down and report back after I smoke another stick. My only concern about the seal was it’s placement; it passed all the other tests, as did the box. I’m just being extra careful, as I have been a victim of fake Cubans in the past. I really appreciate your input!

  61. Experience:

    ALEX888 I bought a 10 pack Mont 2 from CoH they were very pale in colour, box pressed and not at all like the cigar I purchased and smoked here in Oz. I smoked one straight away and it was horrible, very acidic, loose drawl and no real flavour, will try again soon. I questioned CoH on their authenticity and was told to talk to pacific cigar company who supplies CoH and am awaiting a response so not overly impressed with service. I didn’t get them in the box at my request but was told by an Oz supplier if the ring label on the cigar is embossed and not printed then they are real.

  62. Experience: Neutral

    JC, thanks for your input and let me know what you come up with. I’m letting the remainder settle down in my humidor for a while and will try another one soon. I’ll examine the ring label as well. Dave, thank you as well; It does seem like most reviews on CoH are positive; I may place another order, ( different kind), and will report back with my findings.

  63. Experience:

    Ordered 3 boxes. They arrived quickly and in good condition. I’ve ordered from 4 suppliers so far and most of them, unless you want to pay a bit more, ship young boxes like March and May 2012. That’s the way it is. I think that JC and others just need to let them settle. I personally don’t smoke Monte 2′s unless they’ve sat for about 2-3 years. CoH so far has shipped good cigars in great condition other than being young.

  64. Experience:

    @Alex, Larry, JC, I am from Australia, so the same region with hongkong. I always request seal box and barcode intact. Checked with HSA and verified original all boxes i ordered. If you within region of pacific cigar distribution, request like me and you in peace. Honestly, the only way to tell legit is to check the barcodes, I smoke a lot CC but hardly tell from brand to brand. E.g. Robust cohiba and partagas robust, they all Cuban but huge price gap. Most fake Cuban made from Cuba and Cuban tobacco and most likely people working within HSA, or they used to work. Try FoH forum and find out about sources. Peace

  65. burghblast says:

    Experience: Neutral

    @JC and Alex: I recently received a box of Monte No. 2s from another vendor with the exact same problems at JC’s — the wrappers were unusually pale and the sticks were not perfectly round, with a slightly box-pressed feel to them. They did not smell at all like previous Montes I’ve smoked either. However, I chalked everything up to the fact that the sticks were incredibly young — my box had a June 2012 date code. Everything else appeared legit: the box, seals, date code, bands, everything, and I have had consistently positive experiences with the vendor in the past. The fact that a different vendor is shipping Monte No. 2s with the same weird problems as mine is reassuring (unless Cigars of Habanos and the other vendor, both of which I trust, are shipping fakes from the same source).

    Follow up: I should have clarified, I still have not smoked the Monte No. 2s I received because they are so young. I’m going to give them at least another month or two in my humi before lighting one up.

  66. Experience: Neutral

    Decided to give CoH a try based on reviews. Ravi was very responsive to my questions and I received my box of Bolivar Belicoso Finos after just one week. No hassles with customs (Canada). But the corner seal isn’t quite right. It appears to be too short in that it doesn’t wrap over the top and right edges of the box. Plus there are three extra corner seals slapped to the side of the box. Everything else looks perfect, from the box itself to the cigars to the bands. But I am disturbed by the discrepancy with the corner seal. I took pics to show what I’m talking about.
    http://i618.photobucket.com/albums/tt267/semtex0/IMG_20121116_131855.jpg
    http://i618.photobucket.com/albums/tt267/semtex0/IMG_20121116_131934.jpg
    http://i618.photobucket.com/albums/tt267/semtex0/IMG_20121116_134337.jpg

    Follow up. This is how corner seals are supposed to look:

    http://i618.photobucket.com/albums/tt267/semtex0/IMG_20121116_131947.jpg
    http://i618.photobucket.com/albums/tt267/semtex0/IMG_20121116_131954.jpg

  67. Experience:

    @Semtex, if you notice the placement on the box you state is the correct placement of the corner label and look at the other picture youll notice that the label is not shorter but not place close enough to the corner this happens from time to time due to some factorys using machines to put labels on the boxes now, i’ve purchased over 300 boxes from COH, and Ravi is someone i trust

  68. Experience:

    @Thaddeus: Thanks for pointing this out. I had not noticed before! I emailed the pics to Ravi and he said that he ‘has seen this from time to time’, which is somewhat vague, lol. As I said, everything else looks perfect, especially the cigars themselves. I just placed an order for a box of Cohiba Robustos with Ravi, actually. :)

  69. Cuban Pete 2012 says:

    Experience:

    Did my first order with COH a ten box of RyJ Wide Churchill’s received in the UK in seven days , the cigar box was still sealed as I requested in their comments section, the cigars were very well packed and upon opening the box they looked in excellent condition albeit very young July 12 with free traceable postage I am highly satisfied with my purchase and cannot wait to order again in the New year and just to mention that I checked the seal bar code on the Habanos SA website and they were verified as authentic

  70. DelawareCigarman says:

    Experience:

    Ravi runs a great store. HIs service is excellent. The product is reliable. He is always responsive with any necessary troubleshooting. A pleasure to do business with COH. I have bought dozens of boxes from him over the past years and the reliability and quality are always there.

  71. Experience:

    Just purchased my first box from Ravi a couple weeks back. Received my package within 10 days of my order, opened it up and out came the sweet and savory smell of aged tobacco. The presentation was nice, all the wrappers were uniform in color (not too light not to dark). Had one the next day and it was delicious, nice hints of ground coffee, spice, and sweetness. It would be a good idea to age these though for another year. Definitely a quality product and seller. Thanks Ravi!

  72. Experience:

    My first purchase from Ravi was in the middle of December. I wasn’t expecting the order to show up for 1-2 weeks, especially during the height of the holiday mail craze. So you can imagine my surprise when it appeared just 5 days later! Everything was vacuum sealed and in excellent condition. I shot him a thank you email which he promptly responded to so I imagine his customer service is up there should you run into any problems.

    Other sites might beat their prices on a handful of offerings, but overall CoH has some of the lowest everyday prices.

  73. Experience:

    Well, my experience with this company has been brilliant. I was of course skeptical at first as anybody is.

    The main points to note are:

    - Fast Shipping
    - Cheap Prices (nice of them to include the shipping price into the cost of the product)
    - Got through customs without a hitch!

    The cigars I bought were a little young, but I presume that’s because they didn’t have the box I requested on the comments section of ordering, so they will need a little ageing.

    However, the packaging / shrinkwrap was excellent, these are legitimate cigars as checked by a first time buyer online using the box-code.

    Wonderful product, what more can I say? Screw the other companies, this is the one you want to buy from.

  74. Experience:

    I’ve been ordering from Ravi for years and never once had a bad box or a box of fakes. I think Paranoia strikes deep to those who claim fakes from a great CC vendor. Ravi has never sent me a fake nor will he ever and nor will he or has sent fakes to anyone else. Best vendor PERIOD

  75. Experience:

    Placed my first order with COH based upon the recommendation of several friends I Herf with on a regular basis. I am extremely happy with the entire process and Ravi’s customer service is second to none. Looking forward to my next order.

  76. obviousadams says:

    Experience:

    I placed my first order with them a couple of weeks ago and all arrived just fine in about a week. Can’t say I have any complaints and their prices are very good.

  77. Experience:

    Ordered many times from Ravi at CoH to Australia, Usually no problems with customs, will mark the boxes in Chinese or as the name of the cigars, not actually writing tobacco or cigars on the box.

    Vacuum sealed with Barcodes and Government Seal still intact.

  78. Experience:

    I have ordered many many times from COH and they are always great with service and quality. The shipping time is half that of other vendors that I use.

    Thanks Ravi!

  79. burghblast says:

    Experience:

    I’ve ordered from CoH several times now with no problems. Great prices, great product, great packaging and reliable shipping. Highly recommended.

  80. Experience:

    Ordered from this vendor a few times, never had a problem. Quality cigars and fast shipping.

  81. Experience: Neutral

    i ordered 25 box of Montecristo – No.2 Feb. 20th and still waiting. Can’t even track them, been in New York since Feb. 24, and that’s as far as tracking goes??????? Not happy.

  82. Experience: Neutral

    Don’t worry I had a box from COH sit in Newyork recently for 3 weeks. I ordered them on Feb. 11 and did not receive them until Mar. 5. They will arrive, they always do.

  83. Midwestcclvr says:

    Experience: Neutral

    I also just had my cigars arrive after 3 weeks of being in NYC but when they finally made it to my humidor! I will wait until it is warmer before I can smoke a cigar and give my full impression. Previous orders have been suburb. I have had no issues tracking my packages I have received from them. Here’s a hint for all stateside:
    **USE THE TRACKING CODE ON THE USPS WEBSITE**

  84. nishdog007 says:

    Experience:

    I’ve ordered from Ravi a number of times in the past. Each and every order has been excellent! Great product…great service…and great shipping!!

    More over, he GUARANTEES DELIVERY!! No idea why the a few of the above posts are complaining about not getting their shipments yet.

    @Ivan — the fact that you know your cigars have been sitting in NY means that you ARE ABLE to track them!!

    Ravi is one of the best vendors out there!

  85. Experience: Neutral

    so y have they been in NY since Feb. 24th, and they still are this morn, march 13th?
    original shipped date 2/22/13

  86. midwestcclvr says:

    Experience: Neutral

    @Ivan
    COH has nothing to do with your CC’s being held up in NYC. At times the USPS does do their “job” and other times they do their “job” slowly. I have noticed a much longer wait as compared to other vendors however the wait is much worth it

  87. mattle74 says:

    Experience:

    I wanted to test out this vendor so I placed a small order for a 10 count box of Montecristo #4′s. I ordered late in the evening on March 12th, the order shipped promptly on the 13th and I received them today the 18th. I’ve had domestic packages take longer than that! The product looks great, the seals look authentic and the cigars look & smell wonderful. Date on the box is May 2012 which I am happy with as well. I will definitely be ordering from them again in the future as I think their stock, prices and service are outstanding.

  88. Experience: Neutral

    Ivan, why would you blame COH for your cigars being held up in customs? You are giving them an unsatisfactory rating when the delay has nothing to do with COH. You stated that you can not track your package but then say you can see they are held up in NY. That means you can track them, they just haven’t moved. In fact you said you ordered on the 20th and they were in NY on the 24th. That’s pretty good time in my book for an international package. If you aren’t smart enough to figure these things out, you shouldn’t be rating your transactions.

  89. chitown joe says:

    Experience:

    well i placed my first order with COH, placed the order on mar 14, it shipped out mar 15, received the order on mar 22, everything looked great boxes, seals and cigars all in good condition, cigars smelled like my other isom’s, tied of each to compare the taste an they came true, they need to rest a bit more but the just of the smoke was there

    Update #1 (May 2 2013) well since my last posting, i placed 2 additional orders, 1st of the second orders came in but not before ravi stated that shipping dates emailed to me where not correct they actually shipped 4 days later then the emailed info,this only came up because i questioned why they are shipping with no tracking on this order, made me start to wonder.

    2nd or 3rd order, half of the order came with in 5 days, the other half we are on 18 days we here in the states still have usps operating on saturdays so that counts, according to ravi it does not , if he used usps priority as he stated he would have to have a tracking no# usps confirmed that anyone shipping to the u.s. using usps priority will have to have a tracking no#, ravi states no tracking, o.k. so now i have no proof that the items shipped just him saying it did, i was starting to like them great smokes shipping was great up until this last half order, will update after the shipping time has passed
    not happy with them.

    Update #2 (Sep 2 2013) ordered on the 23rd aug. got them 2 sept. with a holiday 6 bus. days at my door, awesome cigars

  90. Danny d. says:

    Experience: Neutral

    Placed order on march 4, shipped march 5, still no cigars march 25, Have ordered from Ravi before with no problems.he says he guarantees delivery, will update my review April 5

  91. Experience:

    I ordered 3 boxes from COH less than a week ago, 2 have been delivered and one is currently held up in customs.

    The box of Siglo 2 AT’s had all the seals cut, but there is no doubt they are genuine. The box of Flor de Las Antilles is genuine and all the seals are still intact.

    Great prices and great service!

  92. Experience:

    I ordered a box of cigars from COH(Ravi) this past Jan. and they arrived in great shape. The real deal! Also I see a lot of comments about packages not arriving to there final destination. It’s not Ravi or any of the other vendors fault. There has been a big uptick in packages not leaving ISC NY.

  93. Shawn W. says:

    Experience:

    Ravi is one of the best!! I have always recieved in about a week time. They always send wrapper colors or codes I request. Two Thumbs up!!

  94. Experience:

    This is one of the great vendors out there, I have had order form him for a long time as well as my friends and never had a problem except once where they stole my shipment in customs…

  95. Experience:

    Place first order into Australia. 4 boxes. I think they must have been shipped separately (my wife collected them at the post office for me so I’m not sure). Great condition and brilliant cigars but they didn’t make it past customs and had to pay the import duties. Even with all this additional expense they still ended up nearly 1/2 the price of the local retailers. I think the poor retailers of cigars in Australia must be on their last legs with the ridiculous rules over here. (Plain packaging – ie ALL CIGAR LABELS MUST BE REMOVED on every type of cigar and boxes and replaced with a govt approved shitty looking olive green plain label..or nothing..and put in a plastic bag with anti cigar messages all over it – PLUS the retailers are not even allowed to display any of their stock and one I went into recently couldn’t even show me the cigar I asked for and then he had to go out back, get the cigar and put it in the plain plastic pack before he brought it back to me with a $35 bill for one damn cigar!…what crap…stupid Govt…almost prohibition over here really) So it’s no lie when I say that I’m so relieved to have an excellent supplier like COH to rely on.

    Update (Apr 13 2014) I have only ordered from Ravi a few times but I know his cigars are genuine Cuban. Why? Was it because they looked, felt, smelt and tasted Cuban? Yes. But that’s only confirmation of a trust that you need to have with a Cuban cigar vendor. A trust that is only earnt through supplying genuine products with great service. I mostly get my Cubans cigars from FOH and although Rob will most likely give me grief over this I’ll repost his comments regarding Ravi. There really is no higher praise than receiving it from your peers.

    “Reading, hearing and seeing all the great reports from friends at the Habanos Festival makes me reminisce of some 20 years in the industry. I couldn’t really give a rat’s arse about the pomp and ceremony. The Habanos Festival is about catching up with old friends and meeting new. It is much the same with the industry itself, you wouldn’t spend too much time with many and yet there are others that you would give your right arm for.

    Ravi at http://www.cigarsofhabanos.com is one, Rob Fox at http://www.jjfox.co.uk is another. If you want accessories then Mark Neff at http://www.cigarmony.com is a gem. Popping into Singapore, share a bottle of Whisky with the gorgeous Wishnu Bintang at Cigar Connoisseur Divan http://www.connoisseurdivan.com, River Road Singapore.

    I have referred literally hundreds of people to these friends. Each has a genuine love for the passion that is cigars and all the elements of friendship it encompasses.” (FOH e-newsletter,10th March 2014)

    Couldn’t say it better myself.

    Cheers

  96. mathieurlp says:

    Experience:

    just received my box of RASS, very happy & very fast shipping. thank you ravi

  97. Experience:

    Thanks for reshipping the products out again after the first shipment was stuck at the NY customs. Legit and reliable. Another satisfied customer.

  98. obviousadams says:

    Experience: Neutral

    COH is great and he is one of 2 or 3 go to’s for me. People complaining about shipping have to realize shipping difficulties are part of the game- they are not the fault of the dealer. Your stuff is 100% guaranteed so relax, be patient and realize it happens sometimes. This is not Amazon Prime, but if it could be COH would probably be on top of it.

  99. chitown joe says:

    Experience: Neutral

    @obviousadams
    if you call that complaining your mistaken,i making a statement that tracking would solve alot of the shipping questions and issues for both sides,
    yes it’s guaranteed at what time frame? 30 days or even 60 days? after shipping date, you know why they do that? its harder to contest it with your bank after 30 days, also they only guarantee the first shipment, the second shipment if thats gets seized,your out the money and the cigars, as you say it happens sometimes right? and if your not a regular with plenty of large orders they will refund you automaticlly and never sell to you again on the first missing order,so i’m going off my experience with them it went from great to crap in less then 2 months and over 2k in purchases.

  100. obviousadams says:

    Experience:

    Oops, supposed to be a positive above, so I’m fixing that with this.

    Anyway @Chitown Joe. My review wasn’t exaclty directed at you though I have a few things to consider on your follow up.

    Apparently tracking makes lost shipments more likely.

    Secondly, there is another option outside of reshipment. You might want to take that option.

    Third, they say 10-22 days because that’s how long it can take. I have received t-shirts from overseas that have taken 3 weeks to arrive. They fully guaranteeing your shipment so I see no reason why they shouldn’t-
    a. set expectations
    b. Make sure they are certain the package is lost before issuing a refund/ reshipment.

    Lastly, I think the Saturdays is kind of petty. Perhaps they should understand that mail is delivered Saturdays but, honestly is it really going to kill you to wait another week before filing a claim? It might not be ideal, but it seems like the easiest solution if that is what they are claiming.

    4. I cancelled orders with all of my chosen vendors and they still take my orders, respond to my emails and treat me very well so I don’t know what”never sell to you again” means.

  101. Experience:

    COH has a great selection, good prices, and very user friendly website. I’ve purchased numerous boxes from Ravi over the years. He has provided excellent communication, high quality stock and always backed up his promises even when shipments went missing in action. Replacement packages arrived quickly as promised. The cigars are authentic and packaged well for shipping. You can’t go wrong with a reputable brand from Ravi who excels at customer service. Highly recommend.

  102. iowacclover says:

    Experience:

    Ordered a few times in the past and with tracking my shipments always seemed to take forever. This time I took advantage of a few specials despite my hesitation of no more tracking. My first order was split into two shipments- box of Lusitanias and 10 of Maduro 5 Genios shipped Friday April 26 and arrived Tuesday April 30!! Second part, Cohiba Robusto 25 SLB, shipped Monday April 29 and arrived Wednesday May8! Much faster than any previous shipments from this or other vendors.
    Cigars themselves are legit. No doubt on 2 boxes as I was able to check their authenticity on the Habanos website! 3rd box I have no concerns despite not being able to check.
    I have another shipment enroute- I will update when they arrive. Another 10 of Genios and 2 SLB 10 of Siglo VI

    Update (May 13 2013) Update from my first post:
    Second order arrived in perfect condition- I was able to verify the Siglo VI as authentic, unable to verify the Genios but I have no doubt that they are. I failed to mention how much better I like the new packaging- very secure and safe. This time I had placed my order 4/27, a Saturday, shipped on 5/3, a Friday, and received 5/13 a Monday. Not too shabby considering the weeks it used to take to get through the apple. I highly recommend this vendor as THE go to vendor. No question of fake-vs-real, shipments are received quickly, emails are replied to quickly with great professionalism, prices are quite great (ESPECIALLY THE SPECIALS), and I have yet to have any issues. Ravi even sent a Cohiba Pen as X-mas. I will update again once I give the sticks some time in my humi. I may even be tempted to order again- IF I can manage my boxes to find room for more!

  103. Experience:

    I’ve been buying from Ravi for as long as I’ve been smoking CCs. He is a class act and stands behind his product and service 100%. He has an excellent reputation with industry insiders, and with knowledgeable consumers, who have been down this path more than once (and then some). Try what he has to offer, and if you are not satisfied, I’m betting Ravi will take care of you. I, for one, continue to give him the bulk of my yearly CC budget.

  104. chitown joe says:

    Experience:

    my replacement order took 5 days, thats how long it will take for my orders to arrive even from other vendors 5 days tops besides a weekend, everything checked out ciagrs look great, no#’s checked out, but i will be ordering from another vendor for the mean time, give ravi a break and maybe come back later on for some restocks

  105. Epicure says:

    Experience:

    I would highly recomend cigars of habanos. I paid on Friday and had the cigars by Monday! Exceptional. Makes you wonder what the hell royal mail sometimes play at.

    The cigars sailed through customs as well which is always a bonus ;-)

  106. Experience:

    Just received a box of PL Encantos with correct box code and date. Cigars are beautiful, and received in 10 days.

    I will keep doing business with COH

  107. Experience:

    Ravi’s customer service took exceptional care of myself and a friend who needed some clarifying comments about our order. A great experience!

  108. Experience:

    Have received 4 orders from Ravi at this point. All cigars came fast and were protected very well with no damage to the orders. Have been smoking CC for over 20 years and these are the real deal. I would have to agree with the gentleman in previous correspondence about removing the serial number as I just don’t understand there reasoning especially since LCDH’s all over the world leave them intact. I would like to get some further “sluething” knowledge from “Iowaman” on how he was able to reconstruct the crime scene? How about it Iowaman?

  109. Iowacclover says:

    Experience: Neutral

    Gentlemen,
    I did not have to reconstruct anything. Serial numbers are there in plain sight- you just need to look very closely and knowledge of the newest labels. The new hologram labels have been changed slightly and these newest labels allowed me to verify my cigars. I am speaking cryptically because I don’t want to lose my ability to verify my cigars- this is only good on the brand spanking new hologram labels. Older ones and it’s always suspect to me.
    Cheers to summer heat, grilled meats, and CC’s!

  110. howard0710haw29 says:

    Experience:

    I don’t usually write review. But this time I wanna say something. Received my 1st order from COH, arrived in 10 days to the US. Genuine stuff approved by stamp code. You pay the order online, Ravi send you Cubans, it just that simple!

  111. Experience:

    I have been purchasing 4 different brands from COH over the last 18 months. Every experience has been positive. Everything shipped to me has arrived within 10 working days or sooner. I highly recommend Ravi and COH to all my friends. None of which have been disappointed. Sometimes they run a special sale that will save you additional money.

  112. Experience: Neutral

    I ordered my first small order from cigars of habanos last week 7/11/13 to be exact. I recieved my 10 box of petit edmundos today 7/18/13. Shipping was quite fast and the box code checked out on habanos sa website. Problem is the cigars themselves are dry and 6/10 are cracked so badly they are unsmokeable. The humidipack that was sent with the cigars was tapped to the outside of the box and not placed in a ziplock bag rendering it useless. The cigars look authentic but if they check the boxes being that my seals were broken i assume they did, then why were the badly damaged cigars not detected and the box switched for a non damaged box. Waiting on a response from COH now. Other than the damage the service was good. I will post an update on the resolution.

  113. Upnorthsmoker says:

    Experience:

    So for I’ve ordered 2 times with COH and they’ve been EXCELLENT in all regards. I’m just concerned with my current order that’s in transit because of the change in shipping policy to Canada. Have any of you fellow Canadians had problems with customs lately?

    Thanks in advance!

  114. Experience:

    First time ordered. Nine days delivery from my date of ordering to my doorstep. Excellent service and cigars looked great. Even though I know that I should wait a few days before lighting up , I couldnt wait. Smoked one of the the Regatas and Epi 2s. Both tasted great. Will certainly order again.

  115. joegalvanized says:

    Experience:

    Ravi is the man! I get authentic Cubans shipped from Switzerland faster than ordering Dominicans locally. Additionally CoH is competitively priced, communication is great, and the cigars are in great shape! Top notch – thanks, Ravi!

  116. Lambretta says:

    Experience:

    i placed 2 orders in their shop before 45 days. I received nothing so far. they don’t reply to the messages I have sent them. I ve sent them 3 messages. This is the worst shop ever. They charged 300usd and they don’t reply. AVOID!!!

  117. Edmundo Cohiba O'Reilly says:

    Experience:

    Fastest from HK, 1 week flat. Ravi is the man for service, price and fair play

  118. Hamakiman says:

    Experience:

    Got a box of Bolivar Belicosos Finos last week. Only waited 7 days for my order. Great cigars, everything checks out. Highly recommended.

    Update (Aug 30 2013) Just got another box, this time some Montecristo A’s. Swiftly arrived at my doorstep in about 8 days. The previous post by Tom Cohiba Papa is too bad. I hope its not true. However I have thoroughly inspected EACH cigar from both boxes and the construction is uniformly flawless throughout. In addition, I have smoke three BBF so far and all are phenomenal.

  119. Tom Cohiba Papa says:

    Experience:

    Hi,

    I started buying off COH about 6 months ago, I generally smoke Cohiba Genios Maduro 5 (about 2 per day). The boxes etc are all legit. What Ravi does is remove roughly half the original cigars and replace them with fake cigars. So you get some really good cigars and some absolute crap. I have stopped buying from COH, he doesn’t respond to my emails anymore either after uncovering this, it’s easy to tell the fake ones by the construction, feel and ultimately draw and taste.

  120. chitown joe says:

    Experience: Neutral

    well the prob i see with tom, he’s smoking 2 per day, and cigars he’s getting are young, less then a yr a take it, so they are basicly ROTT,so of course flavors will differ most cohiba need to age a bit for flavors to develop and balance out, so unless hes sitting on over 700 cigars which would be a yrs supply, and hes letting them age, hes smoking very fresh cigars, which is not the idea,you want some nice rested cigars with some age to get the best flavors,buttodays cuban cigar is more popular then ever so its hard for cuban rollers to age cigars like they used, supply and demand, Ravi’s a good guy, cigars are great,

  121. Experience:

    Just received ( 09/03/13 ) two boxes of JLP Cazadores and PL Panetelas. Shipping only took 7 days to reach CA. Both boxes were rapped very neatly together and contained a boveda humidication pack. Cigars were inspected to be at the right moisture and in perfect condition.

  122. Tom Cohiba Papa says:

    Experience: Neutral

    chitown joe – Cohiba Genios are already aged 5 years and boxes stamped 2011, so they are 7 years old technically, I let them settle in my refrigerated humidor that has over 1000 cigars. It’s not an ageing issue.

    You don’t get bad sticks in boxes of habanos, especially atleast half the box. It’s not an isolated incident, just sharing my experience

  123. Experience:

    I made a first time order with CoH and am awaiting their arrival (will update). Prior to that I sent Ravi about 15 emails with the most annoying questions that even I would become irritated with. He took the time to answer all my questions explicitly and promptly. Thus far, I would without a doubt, highly recommend this vendor!

  124. Experience:

    Ravi was great to deal with….3 orders to Canada all received within 2 weeks, had to pay customs for 2 of 3 but that is not within their control
    Well packaged and great cigars

  125. fingerbuster69 says:

    Experience: Neutral

    Tom Cohiba Papa- The Genios wrappers are aged 5 years, not the binder and filler (http://www.cubancigarwebsite.com/brand.aspx?brand=Cohiba). Had you known the product, that you smoke 2 a day of, you should have known the binder and filler were both aged for only three years. I hate when people come on here name and shame and act like they know the game.

  126. Experience: Neutral

    Ordered two different boxes and got them in 7 days. Every single one was a fake and a bad fake. Smelled terrible, horrible construction, bitter taste. I know these cigars very, very well and boy were they bad! Well, shame on me and Ravi was not cooperative to resolve what-so-ever! I decided to save some money. Cheap prices and free shipping. You get what you pay for! Stay away!

    UPDATE! No sooner than within hrs of my posting here, I was offered a refund with proof of shipping. I am out shipping fees but that is OK with me. A lot of folks like this place and I know someone who does purchase here with no issues. But my first experience was not good and if they were on the ball for a return or refund immediately then I’d have given them props for customer service. But I am glad they resolved.

  127. Experience:

    (Update)
    Received my box of 25 Cohiba Siglo IV. Super fast delivery from Hong Kong to China (order confirmed on the tenth delivered on the thirteenth). The sticks are beautiful! I smoked one ROTT b/c I could not wait. There was no mold and the construction and draw were amazing. Further, there were no lighting problems, lit up once and lasted a beautiful 70 minutes. The sticks are so uniform I do not expect foul play, HA verified as legit, and I even dissected one to ensure it was hand rolled, indeed it was.
    Thanks to Ravi and CoH!
    Cant wait to put in my next order!
    CHEERS!

  128. phill McKrackin says:

    Experience:

    I have ordered 5 times this year from COH.1 order was stopped at customs. Per Ravi’s policy, you wait 30 days and let them know. I did and they were reshipped, no charge. Every box I get I authenticate by going on habanossa.com. You punch in the box code and it tells you if they are real or not. COH has the best prices and policies that I can find from a place to get me my Cubans into the States. However, after getting my letter from U.S. Customs, I didn’t know if I’ll order again.

  129. Iowacclover says:

    Experience:

    I ordered Cohiba Esplendidos, Hoyo Epi Especial, and Hoyo Epi #2 when on special- all checked out authentic! Problem was one 15 pack of Epi #2 were crushed :-( Ravi was great to work with, emailed pics, sent out the damaged ones and he gave me a credit. VERY AWESOME!!!! Now I’m awaiting my next order- one of interest is Behike 56- more to come and as usual very satisfied customer.

  130. Experience: Neutral

    Just placed a nice sized order, Cuaba salamones, Partages’ 898s, SD4s, Lusitanias, Hoyo LE short Pir., Monte #2s, and Bolivar cgs. Will keep you posted.

  131. bigpete85 says:

    Experience:

    (update)
    I received the salamones, montes and bolivars, all were in good condition and checked out on HA as authentic. I asked them to ship my order separately and they complied. Thumbs up!

  132. nightdiver says:

    Experience:

    Just bought two (expensive) boxes from these guys. VERY impressed! Authentic and in original boxes. Thank you Ravi, I will be ordering more.

  133. Geoff Whittier says:

    Experience:

    I purchased a box of Vegas Robaina Famosos & Partagas Corona’s, seals broken on both boxes & bar codes removed, terrible taste & draw so one must question the authenticity.

  134. Experience: Neutral

    I’ve been buying from Trevor for years. His Habanos have been fairly consistent however once again they are not an authorized distributor of Habanos SA. Cigarsofhabanos is a after market distributor or “Gray Market” cuban cigars. As a result the cigars may on occasion not be up to par. Unlike other vendors on the internet Trevor will stand behind his product and if there is a problem he will make good. No probems with customer service. Although my last order he told me he will no longer guarantee taste or flavour of any cigars. I don’t blame him..

  135. Experience:

    I have been using COH as one of my online suppliers for several years now. Ravi is a gentleman and very responsive to any communications I have sent regarding my orders -although I cant get any free samples out of him yet, but do get a nice thoughtful little gift every year at xmas.
    I have been ordering less from COH last year or so due to the fact that every box I order from them now gets stopped at customs which is very costly. I am having the same problem with another of my favourite suppliers who ship using Swiss Post service. I have tried using different name and address but still customs keep stopping my cigars – would be delighted if Ravi and others could find a way around this. I use another supplier who also ships from Hong Kong and so far these don’t get stopped by customs – they are recorded, signed for delivery but not tracking and are delivered by the regular postman not Parcelforce – interesting!!
    Currently waiting for my most recent order monte especials no2 to clear customs – they have been sitting there for few days now – so that is going to be another £100.00+ at this rate will have to cut down on my smoking, going to be difficult after smoking over a box a week for 30 years – any suggestions welcome…

  136. Experience:

    Well my little rant yesterday about customs charges must have been considered by someone as although they had been sitting in customs for a few days they arrived today with nothing extra to pay…
    On another matter I still find it surprising how many people on forums complain about broken seals – must be mainly USA customers who are not used to buying Havanas that have been checked over by the importers/distributers – living in UK I am familiar with Hunters & Frankaus policy to open and inspect each box they import that is destined for sale in the UK – makes good sense considering the cost in the shops over here to protect customers from anything getting through that does not meet standards required.

  137. Experience:

    First time ordering from Cigars of Habanos, only ordered 1 box. Stopped by customs & duty payable of $150 bucks. Disappointed.

  138. iowacclover says:

    Experience:

    I ordered a box of Behike 56- what an amazing presentation- and quite authentic. Also had ordered some Party E2- no question about authenticity. Even with a removed bar code the new labels have many places to check for the serial number. I don’t understand the negeative comments- especially for something out of their control ie being nabbed by customs/ duty fees. As for “grey market” then why do they continue to send me cigars that check out on the Habanos SA website? Also when I request “seals intact” I generally get seals intact… minus the bar code. I will continue to purchase from Cigarsofhabanos and actually prefer this site to any other.

  139. M3maverick says:

    Experience:

    I’ve used COH now on 5 different occasions with many more to come. Ravi has most anything I’d ever want constantly in stock and he is always quick to email back on any questions I have. Using the site is super easy and checkout is simple. Email communications for orders and shipping are always quick and my orders show up nicely sealed and packed without fail on the 7th day!

    Trust me, I was hesitant at first but I’m a raving fan now. I researched many sites but upon reading the reviews for COH, I went with them and have no reason to look any further. I’ve referred all my friends to COH, Ravi is the best.

  140. Experience:

    Simply one of the Best!! Authentic, lifetime customer! Another delivery of some fantastic looking cigars! Thanks Ravi.

  141. Experience:

    Just placed a nice first order. Cohiba Piramides and Hoyo Especial. Will keep you posted.

    Update: Received the two boxes I ordered. They were absolutely authentic in all respects, smell, appearance and feel. In fact I could not fault them in any way whatsoever. Thanks Ravi, you will be hearing from me again very soon.

  142. Experience:

    Just a recommendation and response to negative reviews. I’ve ordered dozens of times with no issues at all and I’m more than certain if there were issues Ravi (the legend) would rectify any and all of them. Yes, some boxes come with original seal broken and a second seal over them which is not an uncommon practice at all. The quality is what counts and these are legit as it gets and quality is always outstanding. Always fresh and NEVER dry, great care is taken when shipped because Ravi cares about his reputation and the quality of the product and if you suspect a box is a fake just tell Ravi and you’ll see a man move heaven and earth to make it right but my guess is he’s never had to deal with that, only the accusations of people who have no idea what they are doing. Sorry if that sounds harsh but its the truth. Buy with great confidence!

  143. Chromefrog says:

    Experience:

    I’ve made a couple of orders now from COH. A box of Partagas serie d and lusitanias. I was also leary of an online company but had heard good stories from smoking buddies. Both boxes arrived quick and the product was outstanding. I’ve checked the labels, the box codes and most important the product. All were great. I will say not all cuban cigars are good, so if you ordered some cheaper cigars just to say you had “cubans” then thats what you got. Do your research!!!

  144. Experience:

    I have purchased at least 10 different boxes of cigars from COH and am very impressed with the service that Ravi provides. I am also amazed at the speed of the shipping and the very legitimate Cuban Cigars you are able to get online. With all honesty, as a fellow BOTL, COH is strongly recommended.

  145. Experience:

    I have placed an order with ravi and sent a followup email requesting that the boxes be sealed. I was surprised at his quick, and lengthy response.

    So far so good, I will update when I recieve my shipment.

  146. Experience:

    Just received box of ramon allones specially selected, been buying from Ravi couple of years great!!

  147. Experience:

    My buddy Bill told me about Cigars of Habanos (COH) and how Mr. Ravi took care of him. I just received 5 boxes of superb cigars, among them were some Behekes and some Cohiba Piramides, all were perfect, and besides the best prices of all my online stores, he also has the fastest shipping. Thank you Ravi, and thank you Bill!!

  148. Experience:

    I have been purchasing online for about 10 years now. It has been a hit or miss proposition until now. The first few orders with Ravi here at COH were a test to see if the cigars were legitimate. After I received the orders, I was actually surprised… The order processing and communication were fast, the shipping was really fast, but the thing that pushed me into the big orders was the quality. I don’t know how Ravi does it, but every box I get from COH is perfect, the look, smell and taste all are amazing. As a fellow lover of the Cuban leaf, I (without hesitation) recommend Ravi and his company.

  149. Experience:

    I have ordered 18 boxes of cigars from Cigars of Habanos and finally decided it was time to do a review. What I love about this company (besides the lowest prices I have found online) is the quality of the cigars. They obviously are well maintained and the shipping is so fast they do not have time to dry out. The service is also stellar, and I have to give Ravi (the person in charge) credit for that. The other thing I am amazed about is that I ALWAYS receive the cigars, this is the only online company that I have used that I can say that. Just incredible.

  150. Experience:

    Ravi is the. Best! Like others have said. Quality products always, fast, superior customer service. He will take care of you I am sure. Customer for 5 years, never a problem but sure if there was it will be taken care of. Lifetime customer!

  151. Experience:

    I ordered one box of Cuaba Salomones from COH and it was in good condition so I ordered 3 more boxes from them: 1)Trinidad Robusto Extra; 2)Romeo Y Julieta – Wide Churchills; and 3)Cohiba – Behike BHK 52.

    The Trinidad arrived and the cigars were clearly fakes. The construction and quality were laughable. The bands have glue marks and fingerprints on them, and many have edges that looked like they were removed. Even the aroma of the cigars was wrong – never mind the taste.

    The boxes looked genuine but I do agree with the above poster that the boxes get opened and the genuine cigars are replaced with fake ones.

    Will update on the other 2 boxes when I receive them – hugely disappointed with CoH.

  152. Experience: Neutral

    Re: vwc228:
    I have talked with several of my friends who have purchased from Ravi for years, and we all agree that your comments were not fair… We have purchased cigars directly from Cuba and from LCDH’s that have had glue marks on the band as well as fingerprints and even missing labels… This does not mean they are fakes, it means that they do not check these boxes like they did before. I have purchased over 18 boxes from COH and never had a fake cigar… Some of my friends have purchased much more. I have had some that needed time in the humidor, but I as well as my friends who shop here believe 100% in Ravi and COH. And we also believe that when someone works as hard as Ravi does on building a legitimate business, HE deserves the benefit of the doubt…

  153. nightdiverbill says:

    Experience:

    Just received 5 more boxes of the most beautiful cigars: Behikes, and some LE’s and RE’s. Great prices, great service. What more can you ask for? Again, COH has my highest recommendation possible for quality products and fast delivery. I also agree with CigSid above…

  154. Experience:

    I have been buying Cuban cigars online for 12 years. I have finally found a site that I can trust, that has great cigars, great prices and fast shipping (the last order was placed a week ago, and I received my order today) the only thing that prevails above all these things is the customer service. The gentleman that is in charge (his friends call him Ravi) will answer your questions (no matter how dumb they are) in a quick thoughtful way, even on the weekends. I believe he works 24 hours a day, 7 days a week (or it seems like it) I cannot emphasize enough how much I trust this man and his cigars… The only thing I can’t comprehend is why he is not number one on this site.

  155. Experience:

    UPDATE:
    Received the other 2 boxes: Behke 52 and R&J, and they were in great condition – very happy with them.

    Ravi was more than willing to quickly rectify the problem with the box of Trinidad by offering me a full refund and even sent a nice gift.

    I’ve placed an order for more cigars from them due to their excellent customer service and responsiveness.

  156. Experience:

    So far this year I have purchased and received 2 epi 2 cabs, 1 punch tubos, 3 rass dress boxes, 1 shorts, 1 monte2, 1 d4 in 10 box. All have been great cigars with codes and wrapper colors as requested. Add to that all recived in a week or so in perfect condition. I have a box of edmundos on the way now and will update. Not much else to say except that I always end up buying here. Great cs, fast, great products, prices, codes, and colors.

  157. BehikeBobby says:

    Experience:

    Wow, what a company!! I ordered 4 boxes of Behikes and received them in 1 week! I was a little nervous ordering online, since this was my first time, but after talking to Ravi through emails and reading all of these reviews here at this great site, I fired away. Now I am the happy owner of the most awesome cigars in the world, and at the best prices I found (yes, I checked all the top sites here) Ravi suggested that I let them “settle” for a while in my humidor, but I couldn’t wait. My friends and I all agree these are the best Behikes we have ever had. Thank you Cigar Inspector and thank you Cigars of Habanos!!

  158. Experience:

    Update: Edmundos here today. Beautiful box of cigars! Colorado wrappers as requested. Arrived in 6 days. The smell is devine. Like I said I always end up buying here and thid is why. Happy smoking friends!

  159. Experience:

    Just received 5 more boxes of awesome cigars. I can’t believe how fast they got here, a couple of the boxes were only shipped a few days ago. Incredible… Ravi, thanks for your hard work and dedication, you are amazing.

  160. Experience:

    1st time customer. Received my stash of Partagas D4 (batch AOL feb 13) yesterday. Tried one and its 100% original. Over the years I smoked alot of D4 and I am pleased with the condition. Spongy but firm.
    best prices in the the internet, great service.
    highly recommended.

  161. Experience:

    Just received my third order from Cigars of Habanos. A box of Cohiba 1966 Ed. Limitada 2011. Absolutely perfect condition, fantastic aroma of genuine Cohiba. The best. Thanks Ravi.

  162. Experience:

    After over 30 orders, and never even a hiccup, I can truly say that Ravi is a miracle worker. You would think that at least 1 or 2 orders would have been “snagged”. I love this company, I love the quality of Cigars, and I love the amazing customer service! I will continue to order from here, and I will continue to tell the people I care about to order from here. This is the highest recommendation I can possibly give…

  163. Experience: Neutral

    Wanted to place order, Ravi says that referral is necessary for first order… Not convenient. Interested in this shop: good range of boxes and competitive prices. Unfortunately, have no access.

  164. Experience:

    Been ordering from Ravi for over 4 years now. Tons of orders placed and I’ve always had an excellent experience with him. TOP NOTCH.

  165. Experience:

    Placed an order for a 10-count box of Monte PE’s and received them in a week. I like the fact that shipping is included in the price, and my e-mails were answered quickly. Several of my acquaintances also order from CoH frequently and speak highly of them. I have another order from them on the way, and I’ll definitely order from them again.

  166. Experience:

    Only on my 4th order from Ravi, but so far his service has been the best I’ve ever encountered. When I asked recently about the age of some of his stock he emailed me an Excel file with all the dates and box codes!

    I really can’t understand the complaints from people whose shipments were dutied or confiscated – Ravi didn’t impose a trade embargo on Cuba or introduce high tobacco taxes. If you have problems with that you should lobby your own government, not impugn the reputation of an honest businessman. Frankly, I would buy a used car from Ravi, without taking a mechanic along.

    Update (Jan 28 2014) Once more, excellent service from CoH. I just received a box of Montecristo #4s that I bought in his Chinese New Year promotion for $126. At that price, I assumed the cigars would be straight off the boat from Cuba, but was delighted to receive a May 2011 box, ready to smoke as soon as the cigars have rested.

  167. Experience:

    I have ordered a few boxes from COH over the past year and all orders were filled quickly and arrived no problem. My last order did not arrive. I waited about 7 weeks and contacted them. Ravi answered back the next day and reshipped the order which I received in less than a week. Great customer service!

  168. Experience:

    I have ordered from Ravi at COH for several years now. I have always been pleased with the products and the service. I have absolutely no doubts as to authenticity of the sticks. Of all the places I have ever ordered from, this is the one I go back to and trust.

  169. Scotty_Boy says:

    Experience:

    Ravi rocks! Noone should hesitate to place an order w/ COH…quality products and service. Communication is spot on… Merch is 100% authentic

  170. Experience:

    I just got my box of Arturo Fuente’s today and thumbs up to COH especially Ravi.
    I was just wondering how are they making a profit when postage alone costs so much?

  171. Experience:

    I’ve placed two orders with COH and both transactions were as smooth as can be. The cigars were shipped promptly and arrived in perfect condition. All cigars checked out as 100% authentic and taste fantastic. I will continue to order from COH without reservation. Thanks Ravi!

  172. Experience:

    They purposely sent me a single cigar all the way from HK.
    If it wasnt for complications at Customs i would have has ALL my orders from them.
    Customs, you suck!

  173. Experience:

    Ravi was recommended by a competitor I have used and reviewed positively on this board (CZAR). COH communication is perfect, packaging nice with a Boveda, the cigars pristine. RASS smoked nice ROTT. Prices were unbeatable during a special sale and a free stick was offered as well. COH shipped from Swiss in record time. I also love the guys Down Under. I will use both vendors as needed.

  174. Experience:

    I’ve ordered three times from Ravi. First package was received 7 working days after the order was processed! Second was 8! I was ordering from a Swiss website and they are just way too overpriced. I will not order from anyone besides cigarsofhabanos. 100% real Cubans. Third order was ordered this past week and I expect it anyday. Thanks again Ravi.

  175. Experience:

    Had some concerns initially, but Ravi was quick to address them, and professionally. I smoked the cigars and they are great! Top notch service. Bought 3 times and more to come.

  176. Experience:

    Great Vendor!

    1. Best prices
    2. Quick communication
    3. Great products

    Adresses an issue conserning opened seals and bubbelwrapper inside boxes….here is their respons:

    We have placed the bubble wrap in the box to protect the cigars. As a general rule we open all our boxes prior to shipping as a last stop quality check. Most of our clients insist that we do this and it also allows us the opportunity to put some extra padding in the box to protect the cigars where we deem it necessary. If you would prefer to receive sealed boxes then please put “SEALED BOXES” in the comments section when you place your order so that we know you do not want your box opened.

  177. Experience:

    My first order with them and everything was first class! Great prices and FAST SERVICE. Seven days total from order to reciept. The HDm epicure especials were sealed as requested and checked out fine. The vintage upmann magnum 46′s were opened as expected as the date code is on inside. The JUL 05 are fabulous! I couldn’t resist fireing one up today,the REAL DEAL. I just wish the specials were on longer or I had more. Money in the budget.

  178. A-ficionado says:

    Experience:

    Placed a small test order as I’ve read a lot of positive comments about the vendor. Cigars arrived in less than two weeks (in sealed boxes as requested), packed with impressive care, and overall everything went smoothly. Nothing negative to say about COH.

  179. Shawn Watson says:

    Experience:

    I have used COH almost exclusively for the past 4 years. Not only have I always recieved great cigars with wrapper colors as requested. I have ordered dozens of boxes requesting specific codes also and they send it every time. If they don’t have the code any more, they contact me asking what I would like to do. I can request another or just cancel with no issues. Now that is customer service at its best with great cigars a week later. Last 2 orders 1 cab JL#2 And 2 boxes Partagas E #2 and exactly what I requested as far as codes/colors. Thanks, Ravi! Praise deserved where its due.

  180. hoyo~oneshot says:

    Experience:

    Placed order on 28 Feb 2014 received March 10 Quality stuff

    A+ Thankyou

  181. Don Alejandro says:

    Experience:

    Placed order on Mar 5 and cigars arrived on Mar 11 (within 5 business days). Prices are among the best when applying an additional 15% sales promo for orders >500USD. Excellent, sealed packaging. Smoked a couple of cigars (Partagas Presidentes, Bolivar Coronas Gigantes) and quality is top.

    Already looking at my next orders …

  182. Oscar Muniz says:

    Experience:

    I placed 25 box order Romeo y Julieta Short Churchhills March 13 they arrived March 20 very fast shipping and in perfect condition. I always buy my cigars at Casa Del Habano when im out of the States. I was a little worry to place order online my first time. The cigars are 100% original I will for now on order my cigars COH excellent service. Thanks COH !!!

    Oscar Muniz,

  183. Experience:

    Partagas D 5s successfully delivered. Perfect in humidity, color and aroma. Over 5 years doing business here, not one problem in cigars or service! Happy Smoking Brothers!

  184. sportster says:

    Experience:

    My second order from them and all went well. I do have one minor disappointment, the behike 52′s had the barcodes removed, they look ok but have not opened them yet. I will continue to do business with them.

  185. Experience:

    Two good size orders in the last month. First arrived in 7 days next one made it in 4. All boxes checked out and arrived in great condition. COH is my new favorite dealer!

  186. Experience:

    I have made 2 orders from Cigarsofhabanos. The first order was Partagas serie P number 2. I am sad to inform everyone who orders from this site that these cigars are very good fakes. the Partagas I received from CoH were identical to each other but lighter in colour when you look at the real ones. I took the boxes to cigar company representatives who I know personally and they pointed out some faults. the ink that bleeds from the fake box that does not bleed from the real one plus their is a weight difference. for people that order from this site and like the cigars, power to you, as long as you like them, I do not know why Mario is getting upset for. but do not think that these cigars are authentic, they are not, Mr. Ravi tells people that they are, which if anyone with common sense will understand that anything coming from china is not going to be real. china is known for counterfeit items, starting from Rolex watches to you name it.
    on another note, Pacific Cigar company Limited owns all rights from Habanos S.A. to import Cuban Cigars into Asia since 1992. So the fact the Ravi says the cigars come from Habanos S.A. is false, where these cigars come from is a mystery to me. as I mentioned before I believe that these cigars are high quality fakes
    Do your own research about this site if you have concerns

  187. Experience:

    I would go with the majority of reviews on here (positive) and my personal experience (positive). Saying all of their cigars are fakes because they come from China is ridiculous. I’ve made numerous orders over the last few years and all have been genuine, with excellent service. Strangely enough, hand made natural products can vary slightly between each other despite quality control, and age, humidity, and storage all play a part. I’m sorry you were disappointed, but claiming all CoH’s cigars are fakes isn’t something that remotely tallies with the experience that I or many others who have used CoH have had. In fact I’m currently smoking a lovely Cohiba Maduro Genios ordered from Ravi which has been settling in my hidor for the last 12 months and it is absolutely beautiful

  188. Nightdiver says:

    Experience:

    I have to agree with Gawain. I have been smoking CC’s for over 20 years, and have ordered many times from Ravi. Every box I have received is genuine. I also know for a fact that Ravi does get his cigars from the Pacific Cigar Company. Also, there is still a difference between Hong Kong and China, as I have been to Hong Kong several times, and have to say they have high quality products at some very good prices…
    The last thing I will point out is 147 positive reviews compared to only 10 negative… And, most of the negative comments are just like Ivan’s, which are opinions based on faulty logic.

  189. Experience:

    I have made several orders from COH and have been extremely pleased with all of them. Each box I’ve received comes with AN INTACT BARCODE THAT IS VERIFIABLE ON THE HABANOS, SA WEBSITE. Plus, they bare all the hallmarks of being well-stored before shipment and are securely shipped to arrive undamaged. Plus, COH’s prices are rather competitive. I am currently awaiting an order and I will continue to order from Ravi. Big Thumbs Up.

  190. chitown joe says:

    Experience:

    another great set of orders from Ravi, 2 orders placed starting the 4-9 recieved the both orders as of yesterday 4-21, cigars are great condition, barcodes now which they never had before, just plain good service all they way around.

  191. Experience:

    I am not sure I understand why there are negative reviews here on COH! I’ve come across COH early this year, and after years of ordering from various online cigar websites, I have to say, that by far COH is the best online cigar store I have come across from a service, price and quality. The moment you place the order, Ravi gets in touch, which feels like a very pleasant personalised like service, despite I am sure Ravi and his team are incredibly busy. The cigars are 100% authentic, and arrive in a timely manner. Awaiting patiently my Cohiba order to arrive. Big thumbs up to COH and Ravi. Buy from this store with absolute confidence.

  192. Experience:

    Purchased 3 box’s during the special sale period. Took about 3 weeks to receive. Cigars are authentic and came in great condition. Shipping was free and the prices are the best i have ever seen. big thumbs up

  193. Rocket says:

    Experience: Neutral

    As I have use COH for some years no and have no complains. fast service and perfect condition when arrive after just few days from HongKong to Thailand.I had 40 orders last year and before that another 30. in total thrue the years close to 100! and only 1 pluged box, I put it away for 10 month and they are now ready to go. So to Ravi I must say it was my own fault bcse I could not pick it up from post office for 1 month. so again, I must say Ravi had nothing to do with that. I like COH and if any one out there do not, you are free to pick another suplier…. Stop complain and enjoy your smoke. Bstrgrds: ROCKET

  194. Hudson says:

    Experience:

    Reading some of the comments, if I didn’t know any better, I would be skeptical about COH. But I have ordered no less than ten boxes from them, and the sticker codes all checked out, the cigars are usually great. Cuba is Cuba, you really can’t start questioning the vendor just because you get a couple crappy ones in every box. Someone posted that he suspects they change out half of the cigars and replace with fakes. This is just laughable logic if you know anything about Cuban cigars. Ravi works hard, and he deserves the benefit of doubt.

  195. Mike R says:

    Experience: Neutral

    Just received the very last box of Rocky Patel Decade Torpedoes in Ravi’s warehouse, for the princely sum of $131. COH are dropping the brand, as apparently people would prefer to pay $200 a box plus USPS international shipping rates. Please flood him with RP enquiries to make him change his mind!

  196. Mike mc says:

    Experience: Neutral

    Ordered 10 monte 2. Came unopened with legit serial code that checked up on habana as website. Delivered in about 10 days however cigars taste acidy look good smell good but are not smoking good! Box date is 2013. Puffed 2 so far and both flavor profile not pleasing. Hope it improves a lot

  197. Experience: Neutral

    They may need a couple of months in the humidor to mellow out. I got some of the same cigars (from a different store) + the Petits and they did not smoke well. They were a little too wet.

  198. Mike R says:

    Experience: Neutral

    I second Joe’s comment. It seems Habanos SA have been caught out by the extra demand created by Cigar Aficionado and are rushing these out to the market. They always were a hit or miss smoke though. Upmann #2s and Partagas P2s are much more reliable.

  199. Shawn W says:

    Experience:

    Got a few more boxes of partagas D5 and ramon allones Superiores. What else is there to say. Perfect! My favorite retailer.

  200. Experience:

    Ordered 2 10-boxes of Monte #4 from CoH on recommendation from a very knowledgeable friend. Shipping was like lightning – 4 days after shipping notice. Requested sealed boxes, and got them. Everything 100% checks – seals, box, factory stamp, box codes (on Habanos SA website), bands, wrappers, caps, bunching, smell. Perfect product, excellent prices, VERY prompt shipping. Will buy again, no doubt.

  201. Mike mc says:

    Experience:

    Follow up just gave my montecristo 2 a couple days in humidor and made all the difference tasted great good burn this is what I expected will make another order soon thx ravi

  202. Experience:

    First order from this website. I emailed Ravi and asked for some recommendations and had a positive email conversation.

    Decided on a small order of a box of 10 Cohiba Maduro 5 Genios.

    Made order 5/4/2014
    Order shipped 5/5/2014
    Received order 5/10/2014 (SE United States)

    Everything is 100% correct with the labeling of the box to the cigars.

    Very happy. Have already made follow up orders.

  203. Experience:

    This is my second review on COH and Ravi, and the reason i have decided to write a second positive review, is because before i started using COH, i had many dealings with other online retailers from Hong Kong to Switzerland to Canary Island etc. and by far Ravi and COH is a true example of not only quality, but awesome customer service too. I feel this forum and whoever checks feedback on COH to decide whether to do business with them or not, should be made aware of this and buy with confidence. There was a problem with my last order, and without going into any specifics, Ravi’s attitude towards the issue from the very begining was very positive and helpful, not to mention the fast response and great communication. Issue resolved with a mutual agreement in no time at all, and without any rifts. Ravi’s dedication to his business, loyalty to his customers, coupled with the care and quality he takes in the range of product he offers is tremendous. I congratulate him once more for being a great business, and I am now without a doubt a lifetime customer of his. Well done!

  204. sportster says:

    Experience: Neutral

    Just recieved another order in 7 days. All seals intact and checked out as authentic on Habanos website. Great deals on the current sale! Customer for life.

  205. sportster says:

    Experience:

    Just recieved another order in 7 days. Proper seal intact and checked out on Habanos website. Great deals on current sale. Customer for life,they are the BEST.

  206. Toad680 says:

    Experience: Neutral

    Having heard many here rave about Ravi I gave CoH a try. About 10 days ago I ordered 1 box of Behike 54s, 1×25 Genios and 1×25 Siglo VI.

    I received the Genios 4-5 days ago and they seem fine. But yesterday I got the Behike. The labels look spectacular, except that the small hologram on the back is different entirely from any Behike I have smoked, or those sitting my humidor that I purchased at Dubai Duty Free. You can see a photo at the following address. I use the same name to post there.

    http://www.friendsofhabanos.com/forum/index.php?showtopic=118124&hl=%2Bfake+%2Bbehike

    So naturally I wrote to Ravi to ask why the cigars had a label that I believe to be counterfeit. He went on about his long history selling and his reputation and that he sourced all cigars from Pacific Cigar. He then told me that he has seen that hologram on Behikes and that if I were concerned it wasn’t genuine, I could send my cigars to Pacific Cigar for authentication–gee, thanks.

    So I replied that since he removed the number from the warranty label, it would be pretty hard for me to prove I had purchased them from him, much less for Pacific Cigar to evaluate their authenticity (although given the label, I am pretty sure authenticity, or lack thereof, could be established).

    So I asked him for any proof from Cohiba that there was indeed a hologram change, because I certainly can’t find any information out there on it. I figure it’s the least he could do with such a strong relationship to Pacific Cigar and his long standing reputation. Surely he would be able to confirm from Cohiba through Pacific Cigar that the hologram was changed.

    His reply to me was to call Pacific Cigar and they will put me at ease. Or else I can send the cigars back to an address and he will give me a refund at some point.

    So buyer beware. There is either a new hologram on Behike cigars that no one is aware of, or CoH are sending counterfeits. I don’t want to go as far as to accuse CoH of the latter without contacting Cohiba and getting confirmation about the hologram, but it’s a very uncomfortable feeling I have about CoH right now.

  207. Experience: Neutral

    Toad680,

    I have to say I will probably be in the same position, and I would be very concerned. The only way you should be able to ascertain whether they are fake or not is by lighting one up. Have you smoked one?

    From experience, bands, boxes whatever change. It’s down to the individual stogie that will tell you whether it’s fake or real. Appreciate you don’t want to light up something fake. After all you don’t know what you’re smoking. But for the first few puffs, you will be able to tell straight away. I had a friend of mine who bought me a box of Cohiba Robustos back from holiday. Everything about the box, the band, the cigar and the smell was perfect. I still had a feeling there was something wrong about it. I lit one up, draw was awful, and it was like New Year’s Eve freaking fire works out there. I am not saying yours are real, I just had a very positive experience with COH to date, and can’t really believe they are selling fakes. If you prove otherwise, that would be a major blow though, and there is something major with my taste buds. Keep us posted.

  208. Toad680 says:

    Experience: Neutral

    Thanks Karim. I will. I think they are a bit dry and I want to give them some time in the humidor. But I will light one and report back soon.

    You are right, labels do change. It would just be surprising to have a change on such a high profile cigar without there being any information in the market.

    At the same time, while you can’t see it in the photo, when I take a magnifying glass to the small hologram, in the squares were there isn’t a head, it alternates between the words Cohiba and Behike. It is so small and intricate that if you could make that you could easily copy the hologram that everyone knows.

    So I reserve judgment for now and I will apologize to Ravi if it smokes well.

  209. Experience: Neutral

    Yes please keep us posted.

    I have to say, counterfeiters are getting so close, but not so close yet to the level of detail you mentioned above. I agree though that if Cohiba would change the label on such high profile cigar, there should be some communication around it. After all, with such expensive item, and at the amount of money paid, purchased over the internet, I would be worried. If you are not in the US, take it to your local cigar shop. I took my first ever purchase from Ravi to them, a box of Cohiba Genios, and despite the fact they turned their nose up at the idea of my purchasing online, they put the box under heavy inspection, top bottom left right and centre, and concluded that it is original, and of fake, then the fakers must be spending a fortune to get it to that high level of fake details. I am not really defending COH, a batch might have fell between the cracks or something. I was just very paranoid about buying cigars online, and just concluded hey, it is a risk, I accept it, know your supplier well, and put trust. If you prove otherwise, then make it know , and move on.

    Did you try contacting pacific cigar company btw? What did they say?

    Also I suggest going to habanos.com and contact them directly. Usually, they take a week or two, but they should be able to answer any questions you have, and will get to the bottom of this. Btw, you mentioned you got some Genios. How did they smoke?

  210. Toad680 says:

    Experience: Neutral

    I haven’t smoked any of the new Genios as I have some from before yet.

    I did receive this from Ravi, who checked with Pacific Cigar about the hologram.

    “I refer to your email regarding Behike and hologram. We have checked this matter and it appears that Habanos changed the hologram during 2013.
    We have the same hologram on stock in our warehouse. Will send photo separately.”

    It’s not my intention to wrongfully ruin any reputations. It is possible the hologram was changed. I will smoke one of the Behikes tonight and put the matter to rest.

  211. Toad680 says:

    Experience:

    I have gotten information from two different official distributors that they have this hologram on their Behikes in stock.

    I owe Ravi and apology. I am very sorry. The hologram has changed. The cigars sent to me were perfect, except for this new hologram, which I did not know about. So I became very suspicious. Ravi stuck by his product and he was correct.

    Moderator, would it be possible to change my negative reviews to positive?

  212. Experience: Neutral

    Toad, I am glad this issue was resolved amicably. I have dealt with Ravi many times and bought several boxes from him and never had a problem. His prices are good and his cigars are genuine.

  213. Experience: Neutral

    I am really pleased the issue was resolved in a good way. At the end of the day cigar smoking is a joy, and better put your mind at ease and rest then wonder a lot. As mentioned in my previous comments and reviews, Ravi is a great gentleman, runs a very good business, and is a very hard working individual. What enforces this statement is the fact that he didn’t just ignore you, he went on to try and get as much info as possible to help sort out the issue. Keep smoking and enjoy.

  214. Toad680 says:

    Experience: Neutral

    Final chapter… Smoked one tonight. It was spot on.

    Again, my most sincere apology to Ravi and CoH.

  215. Experience:

    Have ordered about 10 boxes from Ravi over the past several months and all have arrived in great condition and quickly. Top retailer!

  216. Experience: Neutral

    My first order from Ravi was perfect, but the order I received today had the serial number for authentication scratched off and the box (25 Siglo VI) had been opened. Everything inside looked intact however. Does anybody know the reason for this and is it a reason to be concerned?

    Thanks

  217. Experience: Neutral

    @Jlip9

    The FAQ on the website says that each box is opened and inspected prior to shipping to ensure the cigars are free of mold and in good condition. You can request sealed boxes when you checkout by asking in the comments section if you wish.

    As far as the serial number, it isn’t a big deal and is common among Internet sellers. The explanation I’ve heard is that these sellers will sometimes get their product through means that Habanos SA doesn’t necessarly approve of but is accepted. The serial numbers are removed to make it difficult for Habanos SA to find out exactly where the cigar originated. It’s generally referred to as “grey market”.

    I don’t know why some boxes have the serial number in place and others don’t.

  218. Nshan23 says:

    Experience:

    Hello everyone. I placed my first order with COH for a box of 10 Montecristo No. 2. The shipping was super fast coming from Switzerland. It took about 9 days total! The packaging was terrific, wrapped in bubble wrap with a humidi-pack. The serial number check out on Hananos S.A. Website as Authentic. Upon inspection of the box and cigars themselves, they were on point. The seals were intact as requested. The cigars look gorgeous all if them same color, triple cap, no soft spots. So far I have smoked two of them, the flavor is on point. The only issue I have with these cigars is the burn. It does have a pretty uneven burn and I do get burning from the inside at times. I did have to re lite it 3 times to fix the burn. Has any body else had the same experience when smoking a Monte No. 2? Overall the cigars are authentic Cuban Monte’s and very flavorful and smooth. The only issue I have with them is the burn. It might be because the box is fairly new from Dec. 2013.

  219. Experience: Neutral

    @Nshan23

    Many cigars that rate highly in the Cigar Aficionado annual rankings are almost impossible to get for months afterwards, but the Monte #2s have been available everywhere despite the fact that their sales have more than doubled. My guess is that Habanos SA were tipped off (or more likely bought the award for this mediocre cigar) and have been massively ramping up production since early 2013, using inferior rollers and immature tobacco. The last box I had (5×3 pack) contained three plugged sticks out of 15 and none of the others smoked well. Dissection of the plugged sticks revealed excessive moisture and ridiculously tight packing above the band. However, I have sourced Monte #4s for myself and friends over the past year and all have been perfect straight from the box. The best thing you can do is keep them in a relatively dry humidor for a year and see how they develop.

    If you want a reliable Monte, try #3, #4 or Edmundo. If you want a great and affordable Cuban torpedo, try an H. Upmann #2 or a Partagas Serie P.

  220. Nshan23 says:

    Experience: Neutral

    @Mike R

    Thank you so much for that knowledge. Thas was definately helpful. I though I was the only one with this problem. The explanation of ramping up production and using inferior rollers and immature tobacco would totally make sence as I have heard that Cuba does generally do that to increase their profits. I guess I would have to look into purchasing either more limited edition cigars or ones that have not been produced in large quantities. Also, thank you for those suggestions on the cigars.

    Any other general cigars that anyone can recomend that would be in their top 5 cuban smokes that’s also consistant from box to box? I am looking for somethig that will blow me away and leave me in awe. I am new to the Cuban world and want to explore what their finest has to offer. With the quality that Nicaragua or the Dominican is putting out is rather really impressive. 8 years into smoking cigars, I have yet to come across a cigar superior to that of a Padron Anniversario or Family Reserve. Any thoughts and suggestions are greatly appreciated. Thank you!

  221. Experience: Neutral

    @Nshan: Large quantities are not a problem, viz the Monte #4. We’re getting too far off-topic so I’ll say no more.

  222. Mike mc says:

    Experience: Neutral

    Monte2 problems are extremely frustrating! I have issues with Monty2 and also With hoyo ep.especial some of those are plugged.im sure all are legit Cubans just not top quality wondering if I’m better off with nice pardons or perdomos never had issues. It’s embarrassing when you offered to friends cuban with such issues.

  223. Phillip R says:

    Experience:

    Just received my first order from COH and things couldn’t have gone any smoother. This was a fairly small “trial” order of Monte 4s and Trini Reyes. Shipping was fast and the cigars arrived in great condition. Will definitely use them again.

  224. Experience:

    I’am a customer from Ravi since 2008 and all was right untill we had a simple problem of customs’ inspection lately on a single cabinet.
    Then, Ravi didn’t assume and we had kind of words…
    Plus I have to say that sometimes I’d a bad impressions on few sticks of a SLB. And also one time on a whole pack.
    So I can’t trust CoH anymore.

  225. Experience:

    I recently ordered a box of Behike 54 cigars. I requested a sealed box. The shipment was faster than expected (less than a week to North America). There was a boveda in the package and the cigars were in excellent shape! The box seals were intact, but the bar code was removed (as expected). Label micro-print numbers were verified on the Habanos site. Everything is now resting comfortably in the humidor.
    This order will likely be followed by more, when I have room in the humidor!

  226. Experience:

    Received order today just as described,sealed box great cigars..thanks

  227. Bopper76 says:

    Experience:

    I placed my first order with COH on June 15th, my cc confirmed the order and shipped on June 18th, today June 24th, the cigars arrived. A box of Monty #2 and Partagas series D No. 4…All in great condition, bar codes left on, all checked out on the habanos website..But the real test comes when they are smoked. I have no doubt that they are real cubans.

  228. Experience:

    As I live in Hong Kong and they dont ship to HK, i have to get friends from overseas to buy them for and send them back to HK.

    Although the cigars are all relatively young as you would expect from an on line store, they are all authentic Cubans. What really impress me is that they include a humipack with the vacuum packaging

    The only thing which i can pick on is that they actually put down the name of the cigars on the customs declaration for which does atract unnecessary attention. I wish they can declare it as cedar mahogany like c-o-c.

  229. Rich Uncle Skeleton says:

    Experience:

    Keen prices, very fast shipping (HK to Ireland in less than a week), good genuine product. Would definitely use again.

  230. Experience:

    This was my first order from Ravi,everything went smooth as hair on A frog! Box’s inspected,seals and codes still in place,cigars look damn fine! He came highly recomended from someone I realy respect in the industry! Super Quick delivery! less than 7 working days! Two thumbs up!

  231. Experience:

    I have ordered 3 boxes on 3 different occasion form COH
    Box of 10 Montes #2
    Box of 25 Vegas Famosos
    Box of 25 Monte #2

    They were young boxes and the box of Monte #2 came opened, the seals were broke, but barcode in tact, checked out on Habanos site.

    To test them I asked that that box of Famosos be sent sealed, it was, also with a barcode in tact, also checked out on Habanos site.

    I figure it’s hard to get around a sealed box and a valid box code but the construction and taste would be enough to tell you these are authentic.

    I will order form them again when I get some room in the humi.

    I just wish they sold singles and or mixed boxes that would put them over the top.

  232. Experience:

    This is my first order of Havanos. Thank you Cigar Inspector for being such a great match maker.

    I order 3 boxes, CAH delivered then faster than expected, I’m sure this won’t happened every time. The sticks look – smell and feel like the real thing, I will let them rest and try them out, if I wait more then a few days I will be surprised.

    Happy smoke

  233. Experience:

    After so many orders of quality smokes,all I can say it’s like A well oiled Swiss watch!

  234. Experience:

    Initially I was skeptical and read a number of reviews on this and other pages. It didn’t make sense to me how they could offer the best prices and still accept American credit cards (unlike many of the other sites currently).

    After placing my order I was concerned that it would be either seized by customs or lost during shipment, but to my surprise it showed up 13 days (9 business days) later. Cigars were in fantastic condition, boxed with barcode that checked out on habanos.com. I’ll let them sit in my humidor for a while then test one out in a few days.

    Overall I am very pleased. I will place another order in the near future and will comment again later.

  235. Experience: Neutral

    This is a second review of CoH and since my first was positive, I think I’m supposed to leave this neutral.

    I just received my 9th order from CoH. Every order has been exceptional. I started asking that the boxes be sealed and after my initial order, all have been sealed with the cuban warranty seal and barcode intact.

    My only “complaint” (it isn’t a complaint really) is that the packaging is somewhat minimal. The bag is generally damaged where it rubs on the corners of the boxes. I have yet to actually have a compromised package or damaged product though.

    I would also like to see a full list of product, even when it is out of stock. It would just be nice to see what his price point is compared to my 2nd or 3rd choice of shops to make a buying decision easier.

    CoH and Ravi have and will continue to be my 1st choice for buying habano cigars.

  236. Experience:

    Well after several orders after my last review,everything is top shelf! I asked questions on current stock, and was answered the next day!

  237. Experience:

    I*ve been a customer for about one year now. After using close to 15.000 USD I can say its all good!
    (Buying also for some of my cigar friends)

    Love the packaging and the products are 100% the real thing.

    I will continue to order from Ravi.

    Big Thumbs Up from me!

  238. Experience:

    Did not expect to receive my order within 5 calendar days, especially when the email confirmation said 10 – 18 working days! The Hoyo epicure de luxe are out of stock everywhere however I managed to find them at Cigar of Habanos. The packaging was good (although opened probably by customs) and Ravi was very helpful with answering all my quires. I confirmed the authenticity by entering the bar code on the habanos.com website as I was hesitant when ordering from Hong Kong, but it seems like I will be doing more business with Ravi than my local Habanos store!

  239. bigpapapuff says:

    Experience:

    I ordered a box of Montecristo No. 2 10 days ago and received it yesterday. The box was sealed, retained the original bar code, came with a humidity pack, was in tip top shape. I have yet to smoke them as I like to age mine for at least 6 months but I will definitely order from them again! Great price, awesome quality and customer service!

  240. Experience:

    Second box showed up this past weekend. For orders in the US they use USPS, so mine arrived on Saturday. Box of PSP No. 2s looks and smells fantastic. Resting in the humidor ’til next summer then testing them out.

    Top notch retailer. Only downside is the lack of tracking information related to your shipment, but that is negligible when orders arrive so quickly (7 business days).

    Can’t wait to keep ordering and growing the collection!

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