URL : http://www.cigarsdirect.com
Sells : Non-Cuban Cigars
Based in : FL, USA
Online Since : 2000
Rating : 3 (
: 6, 
: 3)
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Description (taken from the website) : CigarsDirect.com was founded on a simple principal: Provide the widest assortment of hard to find premium cigars at great prices with unsurpassed customer service. We strive to make our Cigar Smoking customers happy with prompt shipments and fresh cigars.
Experience:
Cigars direct stocks rare, hard to find cigars along with your everyday favorites. The cigar of the month offer can’t be beat. They are fully devoted to customer service.
Experience:
Wonderful customer service, contests that can’t be beat, and any cigar I’ve ever wanted.
Experience:
Always a pleasure to deal with Cigars Direct. They also sponsor many cigar blogs, which is totally awesome.
Experience:
great site, i’m about to order some ’92 opus x’s
Experience:
Was easy to get ahold of on the phone and when they didn’t have exactly what I was looking for, they more than made it up to me with a substituted brand. Amazing service that made me go LOOKING for a place to write them a rave review!
Experience:
First time order of Padron #45 Maduro. Excited to find low price on rare cigar, but the box I ordered was very dry which impacts flavor profile and utlimately smoking experience. This may be a one-off experience but it was not a good one.
Experience:
This is my 1st time ordering. I got that A-1 Manager’s Special where you get 10 premium cigars (their choice)for $24.95. Absolutely stunning selection for the price; Ashton ESV, JC Newman Maximus, Padron 1964 Anniversary maduro, 3 or 4 prime Arturo Fuentes including a mammoth Tubo, Oliva D series, 2 Nubs…and all of these corona gorda, large Pyramides, Churchill sizes…it was a GREAT bargain! HIGHLY impressed with this company and with my order!
Experience:
Cigars Direct cigars are fake Fuente cigars. I ordered a opus X fuente fuente maduro and what I got wasn’t on the website. I called customer services and the sales person said smoke the cigars and he would replace them. I email them and didn’t get a responds. Don’t order from them.
Experience:
Received a recent order of an Opus X cigar just to say I tried one. When I received it, the foot of the cigar was crushed. It had flakes of the wrapper in the cello. Since they state in their return policy they must be notified within 30 days of delivery, I wrote an email the next day as they need to issue a return #. No response in 3 business days. I wrote again and two more days no response. Called and the gentleman said they would replace the cigar and send it right out. Still no replacement. I don’t know if this is normal but when you buy a $60 cigar you expect a little better service.
