http://www.cigarchief.com
Sells : Cuban Cigars
Based in : Canada
Online Since : 2004
Rating : 30 (
: 30, 
: 0)
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Description : Located in Ontario, Canada, CigarChief.com sells Cuban cigars with worldwide shipping.
Experience:
I ordered from cigarchief.com based on the Tyendinaga Mohawk reservation in Deseronto,ON Canada and the cigars arrived in 3 days and were fresh and authentic. The prices are great because natives pay no provincial tobacco tax.
Experience:
Glad to see Cigar Chief profiled on this Shops site. I have ordered from them for YEARS and am HIGHLY satisfied with their product. Yes, the $25 shipping charge is a bit off-putting, but the benefit of that is QUICK, prompt and in-tact delivery. Anytime a company can let me order singles as opposed to boxes only I’m their customer! Two thumbs up.
Experience:
Great Canadian online cigar merchant, fast shipping took only 2-1/2 days from time of order to receipt !
Most of the time the $25 flat shipping fee is advantageous if you buy in volume as the actual cost is usually higher than the flat fee.
All products were first rate, sealed in original packaging and the barcode serial number checks through Habanos S.A. validates their authenticity.
The only concern I have is the checkout and payment steps on their online website, I did not notice that it was encrypted during the credit card processing. It would also be helpful if they provided registration for customer accounts so you do not require to enter existing information for future purchases and a historical list of previous purchases.
Experience:
I’ve ordered 5-6 times from Cigar Chief…excellent service always…cigars are fantastic…shipping to US no problem either…my source for great Canadian releases like the Bolivar Semones and Bolivar B-2.
Experience:
Just placed order on May 4th. May 9th it’s here! Great company, great service, wonderful product! Two thumbs up
Experience:
Great service and amazing prices! I know most of the staff quite well and have never been disappointed! I would recommend the crew at Cigar Chief to anybody.
Experience:
Always great service , selection & prices , Ive had nothing but good experiences with them .
Experience:
I’ve ordered from CigarChief several times now and have received excellent service. Cigars are fresh, authentic, selection is unbelievable, they arrive in just a few days and the price is unbeatable.
Experience:
I’ve ordered from them many times and never had an issue. In fact, once I got a box and a cigar had mould on it and they graciously exchanged the entire box. Very great pricing for Ontario and Canadian residents because of their tax status which is usually the killer for Canadians on cigars. If they have stock, they are the place to get them. Always check their availability first. Great weekly sales too and they often have older box dates which is great.
Experience:
Great quality cigars and a large selection of singles. This merchant has the best prices of any Canadian vendor I’ve used. Super quick shipping for North American customers…ordered on a Monday and received shipment on Friday.
Experience:
I have placed a few orders through them and each time the delivery was fast.
The service and cigars are number 1,I am a customer for life.
Experience:
Ordered from Cigar chief and the cigars arrived in less than a week. The cigars are in perfect condition and the box was sealed as I requested. Just be aware that they charge in Canadian dollars not USD. Will buy from them again.
Experience:
Always the best quality. Genuine and very good shipping and customer service. A little pricey compared to other online retailers. Well worth the extra few dollars.IMHO
Experience:
Great service. Prompt delivery and the best prices. I am sure I will buy there again, and would recommend it to anyone.
Experience:
Ordered cigars for a corporate event. Excellent service and quality, quick delivery and unbeaten price! Will be sure to refer them to others!
Experience:
Ordered cigars from cigar chief and they arrived eithin 5 days will no problems,Great service.
Experience:
Great service, fast shipping to USA, no delivery issues. Also, they are one of the few online Cuban cigar retailers who allow you to buy single cigars.
Experience:
Great online cuban cigar shop!! Quickest delivery of any I have tried… order to delivery 5 days to colorado!!! Good quality, excellent communication. but a little more expensive then others. Would highly recommend!!
Experience:
I ordered several times from them and never had a problem.
No “we open the box for quality check”, No ” we cut off the numbers on the seal to protect or business”, No ” It’s normal to have a weird smell when you open the box”.
Just great cigars with at a great price.
Experience:
The BEST of BEST…No bs that they have to take the serial number off and so on..Quick delivery..REAL DEAL product….This is my new site to deal with.. THANK YOU Again.. John DI
Experience:
Single to try or box to store, I did not experience any issues related to product authenticity or quality, packaging, shipping or billing. Next time when on my way from Toronto to Montreal, I will visit Cigar Chief store to express thankfulness to people who are handling orders with care and professionalism. Single cigars are arriving ziplocked, bubblewrapped , packaged with water pillow in the box. Cigar boxes are unopened, sealed/labeled by manufacturer and also with water pillow inside shipping package. If there was a way of doing quantified evaluation I would mark Cigar Chief 95 out of 100. It would be100 out of 100 if they had comfortable shipping alternative for smaller packages.
Experience:
Service is A++++ .I have ordered at least two dozen times and have always recieved great service and fresh cuban cigars.I wanted to buy a box of Ramon Allones special edition cigars which they do not list on the web site,but sure enough I recieved an email the same day saying they could get them for me.I would not spend my money anywhere else but cigar chief.You will be total satisfied.Wished they would run more specials with better discounts,maybe in the future.
Experience:
just ordered from cigarchief, product came well packed in excellent condition and received them in 3 days will order all my fine cigars from this site with no regrets
Experience:
Just received a shipment of H. Upmannn Majestics HF. presented perfectly Bar code checks out with the Habanos S.A. definitely worth the price and will definitely place another order.
Experience:
Great place to business.Very well pleased with my order and service. Both items ordered checked out on Habanos website. The old adage you get what yiu pay for applies. You want the real deal they cost.
Experience:
Made my first oder last month,went very smooth no problems and reached me very fast. I would use them again no problems at all.
Experience:
Got my first order from cigarchief,all items are in great condition.Fast delivery and well pacqued.Two thumbs up.
Experience:
Ordered on Monday, here by Wednesday afternoon – not too far from Deseronto (west of Ottawa). 16 Cubans (I am new to cigar smoking and was looking for something cost-effective)delivered bubbled-wrapped, in separate ziplocks, and a water pillow in a completely sealed cardboard box. The only issue was the flat $25 shipping charge. It could be done for <$10 via Canada Post. Lesson learned,,, will buy a bigger order or drive there myself for a weekend trip….
Experience:
Awesome experience with CigarChief. Ordered on a Friday, received them here in BC the next Thursday. All the cigars were excellent and they were shipped with a humidity pack. By far the best prices one can get within Canada; Well worth it to avoid the anxiety of international import fees. The only bad thing was the online tracking for the Loomis delivery service, but this is a relatively minor issue. As the review above noted, Canada Post could perhaps be a much more economical and efficient option. Will definitely be ordering again soon. Fantastic.
Experience:
Once more, I am impressed by Cigar Chef’s great level of customer care and product quality. Sunday night they announced generous Father’s Day discount and I placed an online order. There was minor issue with payment that was resolved on Monday. Wednesday night I am already smoking my Bolivar! For me, there is only one way of buying Cuban cigars that still is better than ordering from Cigar Chief: visiting Habanos store in Havana.
