Bonita Smoke Shop

Bonita Smoke Shophttp://www.bonitasmokeshop.com
Sells : Non-Cuban Cigars
Based in : FL, USA
Online Since : 1997
Rating : -2 ( : 1, : 3)
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Description (taken from the website) : Featuring premium handrolled cigars, smoking accessories, and humidors.

5 Comments on “Bonita Smoke Shop”

  1. Experience:

    Nice selection, competitive prices, good service.

  2. Experience:

    Good selection and prices, but they have not been able to fill my orders the last 5 times. This time, they sent the wrong cigars. They are nice people, but they just don’t deliver.

  3. Experience:

    They definately don’t have their act together.

    They take orders without knowing if they have stock, they always use the excuse that their internet is down when an order isn’t shipped, and the last straw was rudely being told that my order wasn’t shipped because I ‘never placed the order,’ which then turned up when I called back 15 minutes later and talked to another person.

    Unbelievable

  4. Experience: Neutral

    I have been buying cigars from Bonita for the last 8 years. I bought all my humidors there and got started in the hobby cutting my teeth on their cigar store. I have spent thousands of dollars over the years with these people. This will be my first year not to order anything from them because they don’t have CAO Gold Torpedos in stock. I called 3 weeks ago and ordered them and was contacted 2 days later saying they didn’t have them in stock. He told me that they would have them in stock in a couple of weeks. I waited 3 weeks and called again and was told they still didn’t have them, but offered me an alternative in a different size. I declined and told him just to forget it. I received a call from someone there the next day saying that they still didn’t have them, but again offered me an alternative. I told the lady about my experience 3 weeks earlier and she replied in such a way that made me feel that I was trying to lie to her and said I didn’t request them until the day before. I told her I would just buy them from another company. I could tell she got miffed. I believe that they have got new help there and they really do not have it together. Their prices are competitive on a lot of their cigars, but not all.

  5. Experience:

    It’s been over 21 days and still waiting for credit .
    Every excuse in the book. They are a dishonest so called company.

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