http://www.bestcigarprices.com
Sells : Non-Cuban Cigars
Based in : PA, USA
Online Since : 1998
Rating : 1 (
: 3, 
: 2)
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Description (taken from the website) : New Global Marketing's premier website BestCigarPrices.com purchases only the major brands including many of the smaller boutique lines that have come out over the last few years.
Experience:
My first-time order with BestCigarPrices (BCP) arrived after 4 weeks (dispatched from BCP on 24 Jan 2012 and received by me in Australia on 20 Feb 2012, including 13 days Australian Customs and local delivery).
The package and contents arrived in good condition but was missing one 1 pack of 5 cigars from the total order of 12 packs. I contacted BCP about the missing pack and they readily agreed to apply due credit to a future order.
E-mail communications with BCP was good – prompt and courteous.
I would order from BCP again assuming I can see suitable cigar offerings (particularly as I have a credit amount to apply) and would rate the experience, thus far, as good enough to try again.
Experience:
I’m surprised that they only have one rating. I guess it’s a good thing, for me. I’ve ordered many boxes from them and they really do have the best prices. Delivery is prompt and their service is great. I’m getting ready to order another box of AF today.
Experience:
I have purcahsed cigars & accesories from them. The cigars come in sealed pouches & in great shape. Their prices are the best & so is their cutomer service. A++++ experience.
Experience:
Have been a loyal customer for a long time, and have always been pleased, except for my recent experience. Placed an order and chose 2nd day air. Order was promised by Dec 31 but 6 days later I have yet to receive the order. I called and asked for a refund of the extra cost in shipping since they failed to deliver their product on the date promised. They refused and were actually rude about it. It is a shame that they chose to lose me as a customer over $14.95 instead of standing behind their promises.If you order, don’t expect for your order to be delivered when promised or for them standing behind their promises or product. Customer service leaves a lot to be desired and their attitude and demeaning conversations have forced me to chose another supplier. The customer is NOT always right. I repeat, NOT always right but when you are promised something for an additional price and they fail to fulfill that promise, it seems reasonable that they would refund the extra cost because of their failing. This time the customer IS right and they have lost this customer. I am only 1 customer and will not make an impact on their sales. However, I can voice my experience and opinion and let you decide if you wish to do business or continue doing business with them.
Experience:
Purchased Boveda packs from the company. They resell single packs, from a bulk package, that are not sealed. I complained. They said sealing was unnecessary due to a new “technology” in the wrap, which is a bold-faced lie. Never purchasing from this company again.
