http://www.absolutecigars.com
Sells : Non-Cuban cigars & cigar accessories
Based in : USA
Online Since : 1998
Rating : 7 (
: 12, 
: 5)
Add your rating...
Back to the shops list...
Description (provided by the retailer) : Absolutecigars.com specialize in worldwide delivery of premium Non-Cuban cigars. We are a fully licensed tobacconist and members of the IPCPR. We have customers all over the world and guarantee delivery to every corner of the globe. We carry hundreds of cigar brands and a massive range of cigar accessories, cigar clothing and cigar art.
Experience:
Placed an order in early July. After three phone calls, I still don’t know why order has not been shipped. Never again.
Experience:
I had no problems in my previous orders, to be honest. But, it’s been 16 days now since my last order, I send emails 3 times, called customer service twice: no replies, no answers, nothing…
Experience:
I’ve had only good experiences with Absolute Cigars. I look for their weekly specials, which provide some of the best prices around. Shipping has been quick and reliable.
Experience:
Just traded emails with “Mike” at Absolute Cigars. My 3rd order from them. They have yet to ship in a timely manner. They have backed out of their Delivery Guarantee. Worst yet, I was told by “Mike’ who seems to be the only employee (every email and phone call has been with Mike)I should take my business elswhere if I don’t like their shipping procedures. Will never use them again
Experience:
I ordered from Brazil, I sent 2 emails about my order and NO response. After 30 days ordering I receive my cigars here in Brazil. The box was not sealed in vacuum, but sealed with factory seal. Althought I happy to receive here in Brazil!
Experience:
Just received the first half of an order with Absolute. They stated they had shipped about 9-10 days before they actually did ship, but everything so far has arrived without problems and the tracking for the second half of the order says it should be here tomorrow. Overall turnaround, about 3 weeks. Will enjoy the Cohiba Secretos and H. Upmann Corona Juniors. Hard to complain!
Experience:
Placed two orders more than a month ago and I never received it . Never again !!!!!
Experience:
I placed an order on May 9. Received an e-mail saying they were out of stock but should be receiving them in approximately 2 weeks. I still haven’t received my order. I have sent 3 e-mails with no response and left 2 voice mails with customer service with no response. Any suggestions.
Experience:
I have placed several orders for non-cubans over the past year. The quality of the cigars has been excellent. Yes, shipping was a bit slow, but I time my order placement so that I can expect my new shipment just as I run out. I have contacted customer service both via email and phone on occasion, and have found them to be prompt and courteous.
Experience:
I’ve been dealing with Mike at Absolute for about 4 years now. While yes, there have been cases of delays in shipping (many times more to blame on the vagarities of international postal carriers than anything else) I’ve never yet had a problem of getting Mike via phone and he has always been very attentive and helpful. Honestly, I’m kind of surprised at some of the comments here, doesn’t sound like the same company I’ve been buying from.
Experience:
I’ve been dealing with Absolute for over a year now, and I’ve had nothing but excellent service from them…Mike in particular. Any issues were promptly dealt with with quick e-mail replies. Excellent customer service and great product!
Experience:
These guys are great. I have never had a problem and I have been ordering from them for years. Shipping is slow but from them to me is 6000 miles. I put on an extra two weeks and just sit and enjoy when the beauties come. They have great deals and they are the real deal. Some of the other comments sound very suspicious!
Experience:
It was my first experience with AbsoluteCigars and it was a very positive one. The service and the shipping procedure were excellent .My cigars arrived in perfect conditions. They will be my new cigars supplier.
Experience:
Ive been dealing with Mike for over ten years and he is excellent. Sometime shipping does take longer, especially shipping to Canada, but i have always got my cigars.
Experience:
Mike took care of my concerns very quickly and has made a customer for life Thank you Mike
Experience:
Fantastic communication from the Guys at Absolute Cigars. For an overseas buyer, the postage was fast, my cigars always arrive in excellent condition, and pricing is more than affordable Thanks Guys, Great Work..
Experience:
Wow, I was so happy with everything about this site. The cost, the speed of delivery and the products. I am in Australia and it took less that 1.5 weeks for the items to arrive in perfect condition. I have since made several other orders and have not had any issues. Thanks guys for a excellent experience.
